--- sourceDocument: Australia Employee Service Management sourceDocumentLink: https://www.servicenow.com/docs/r/australia/employee-service-management Release : - australia ft:locale : - en-US ft:publication_title : - Australia Employee Service Management ft:clusterId : - emplsm bundleId : - emplsm workflow : - Employee --- # AI-powered Widget Builder # AI-powered Widget Builder {#ariaid-title1} Release version: Australia Updated April 24, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of AI-powered Widget Builder The AI-powered Widget Builder enables ServiceNow administrators and partners to efficiently create, clone, and refine Employee Slate widgets using an integrated tool that combines AI-driven natural language prompts, a visual preview, and direct code access. It serves as the centralized authoring environment for all Employee Slate canvas widgets, streamlining the process from written requirements to functional widgets without leaving the tool. Show full answer Show less ## Key Features * **Widget Library:** Provides a searchable and filterable list of all widgets within the instance, including custom and base system widgets. Administrators can duplicate or directly edit widgets and select the appropriate scope for new widgets. * **AI-driven Widget Generation:** Uses natural-language descriptions to generate and validate widget code, compiling it for immediate preview. The process typically takes 15 to 20 seconds. Follow-up prompts allow iterative refinement with undo history support. Note that AI generation requires a Now Assist Creator license; without it, widgets must be authored manually. * **Widget Properties:** Automatically generates tag names, element names, and descriptions from prompts, with options to refine properties such as chat compatibility (to integrate with agent tools) and role-based access restrictions to control widget visibility. * **Preview and Code Review:** Features a responsive preview workspace supporting drag-and-resize functions to verify widget behavior across layouts. Generated widgets adhere to the Employee Slate design system using design tokens for consistent styling. Administrators have full access to component and server scripts for inspection and manual editing. ## Key Outcomes ServiceNow customers can expect a more efficient and streamlined widget development experience that reduces manual coding effort and accelerates delivery. The built-in AI capabilities simplify widget creation from natural language inputs, while the comprehensive preview and editing tools ensure high-quality, compliant widgets that integrate seamlessly within Employee Slate canvases. The upgrade path for legacy widgets maintains functionality while enabling access to new features and architecture improvements. Administrators and partners use the AI-powered Widget Builder to generate, clone, and refine Employee Slate widgets. The builder provides natural-language prompts, a visual preview, and direct access to the generated component and server script. The Widget Builder is the single authoring surface for all Employee Slate canvas widgets. It combines a widget library, an AI chat panel, and an inline code and preview workspace. Administrators move from a written requirement to a working widget without leaving the tool.{#eslate-ai-widget-builder__eslate-ai-widget-builder-para-1} Important: The AI-powered Widget Builder version 1.3.7 has a new architecture backed by source code. It has the following changes. * The widgets built in the old format shows an upgrade prompt with an Upgrade button. Without the upgrade, the old widget stays usable but non-editable. * The upgrade converts the widget automatically with no functional loss. ## Widget library {#eslate-ai-widget-builder__section-widget-library} The first card in the Widget Builder lists every widget available in the instance. Administrators use the library to:{#eslate-ai-widget-builder__eslate-ai-widget-builder-para-2} * Search for widgets by name or description. * Filter between custom widgets built in the instance and widgets included in the base system. * Duplicate an existing widget as the starting point for a new one. * Edit an existing widget directly. * Select the scope in which to create the widget. {#eslate-ai-widget-builder__ul-widget-library-actions} ## AI-driven widget generation {#eslate-ai-widget-builder__section-ai-generation} The Widget Builder chat panel generates widget code from a written description. The builder creates the widget and validates the generated code. It then compiles the widget to confirm that the output is a working component before it appears in the preview. Generation typically completes in 15 to 20 seconds.{#eslate-ai-widget-builder__eslate-ai-widget-builder-para-3} After the Widget Builder generates the widget, administrators refine it with follow-up prompts. Each prompt produces a new version of the widget that the administrator accepts or rejects. The Widget Builder keeps an undo history so administrators can revert to any earlier version.{#eslate-ai-widget-builder__eslate-ai-widget-builder-para-4} Note: AI-driven widget generation requires an Now Assist Creator license. Without the license, the chat panel isn't available and administrators author widgets manually in the component and server script editors. ## Widget properties {#eslate-ai-widget-builder__section-widget-properties} The Widget Builder generates the widget tag name, element name, and description from the prompt. Administrators can refine the following properties:{#eslate-ai-widget-builder__eslate-ai-widget-builder-para-5} {#eslate-ai-widget-builder__table-widget-properties__entry__2} | Property | Description | |-|-| | Tag name and description | Identifies the widget in the library and in generated code. | | Chat compatibility | Controls whether the widget maps to the output of tools that agents use. When turned on, administrators can map the widget to a tool output with interactive and inline toggle view in the conversation. | | Role access | Limits the widget to employees with specific roles. For example, assign an administrator role to restrict the widget to administrators. | [Table 1. Widget properties] {#eslate-ai-widget-builder__table-widget-properties} ## Preview and code review {#eslate-ai-widget-builder__section-preview-and-code} The Widget Builder preview supports drag, resize, and responsive checks so administrators can confirm that the widget behaves correctly across canvas layouts. Generated widgets follow the Employee Slate design system and use design tokens for styling.{#eslate-ai-widget-builder__eslate-ai-widget-builder-para-6} Administrators open the generated component and server script to inspect the code and run manual quality checks. They can also edit the widget outside of the chat panel. To drive the preview, administrators provide sample input values through the widget settings.{#eslate-ai-widget-builder__eslate-ai-widget-builder-para-7}