---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Calendar and schedule management

# Calendar and schedule management {#ariaid-title1}

Release version: Australia  
Updated March 12, 2024  
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## Summary of Calendar and schedule management

Calendar and schedule management in EmployeeWorks Web App provides employees with integrated, time-aware tools to manage meetings and stay informed about upcoming holidays.
The solution includes AI-powered scheduling assistance and two main widgets---My Calendar and Upcoming Holiday---that enhance scheduling efficiency and awareness directly within the app.
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## Key Features

* **My Calendar widget:** Located in the Canvas module, this widget displays upcoming meetings in chronological order with titles, times, and participant details. It offers direct join buttons to launch meetings without leaving the app and integrates with Outlook for detailed views. Meetings synchronize automatically based on administrator settings, with a manual Refresh option available for immediate updates.
* **Upcoming Holiday widget:** Displayed on the home page, it highlights the next relevant company holiday based on the employee's work location. The widget automatically identifies the applicable holiday from a holiday calendar table maintained by administrators and falls back to a default location if needed. Visibility and holiday data are managed through the admin console.
* **AI assistant:** Supports scheduling tasks by helping employees manage their time and meetings effectively within the app.

## Key Outcomes

* Employees gain streamlined access to their meeting schedules without switching applications, with the ability to join meetings directly from the interface.
* Improved awareness of upcoming holidays relevant to each employee's location helps with planning and time management.
* Administrators maintain control over calendar synchronization frequency, holiday data, and widget visibility to ensure accurate, up-to-date scheduling information.  
Calendar and schedule management in EmployeeWorks Web App includes calendar widgets and AI-powered scheduling. Features include an AI assistant for scheduling tasks, a My Calendar widget for meeting access, and an Upcoming Holiday widget based on employee work location.

EmployeeWorks Web App provides time-aware information through the following capabilities. The My Calendar widget in Canvas displays upcoming meetings with direct join functionality.
The Upcoming Holiday widget displays the next relevant holiday on the home page. These capabilities work together to support both active scheduling and passive time awareness.{#eslate-calendar-schedule__c_emp-slate-upcoming-holiday-widget-para-1}

## Upcoming holiday widget {#eslate-calendar-schedule__section-upcoming-holiday-widget}

The Upcoming Holiday widget appears on the EmployeeWorks Web App home page and helps employees stay informed about upcoming time off. Unlike the My Calendar widget which focuses on daily meetings, this widget specifically highlights company holidays relevant to each employee work location.

The Upcoming Holiday widget automatically determines which holiday to display through the following process:

* Identifies the work location from the employee profile.
* Searches the holiday calendar table for the next upcoming holiday matching that location.
* Displays the holiday name, date, and day of the week in a clear format.
* Shows only the most immediate upcoming holiday relevant to the employee.

{#eslate-calendar-schedule__ul_acx_bkg_bjc}

Administrators populate the holiday calendar table per work location and control widget visibility from the
admin console.  
Note:  
A widget hidden in the admin console does not appear on any employee home page. When no holiday is found for the work location or when the work location is not available, the widget falls back to the default location set on the holiday calendar table.

## My calendar widget {#eslate-calendar-schedule__section-my-calendar-widget}

The My Calendar widget appears in the Canvas module and provides employees with immediate access to their meeting schedule. This widget eliminates the need to switch between applications. Upcoming
meetings display directly within EmployeeWorks Web App, complete with join functionality.

The My Calendar widget offers the following key features for meeting management:

* Displays upcoming meetings in chronological order with titles and times.
* Highlights the next immediate meeting for quick identification.
* Provides direct join buttons that launch meetings without external navigation.
* Integrates with Outlook to open detailed meeting views when needed.
* Includes a Refresh option to manually sync the latest meeting updates.
* Shows meeting participant information and conference details.

{#eslate-calendar-schedule__ul_calendar_widget_features}

Meeting data synchronizes automatically based on administrator-configured intervals. The widget pulls information from connected calendar systems to maintain current meeting schedules. Employees can view their meeting commitments alongside other Canvas widgets. Meetings can be joined directly from the interface.  
Note:  
Administrators control synchronization frequency, which determines how often the widget updates with new or modified meetings from external calendar systems. Employees can use the Refresh option for immediate updates when needed.