---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Submit COI requests

# Submit COI requests {#ariaid-title1}

Release version: Australia  
Updated January 13, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Submit conflict of interest disclosure requests using a traditional form or through conversational intake with ServiceNow Otto.  
You can submit conflict of interest disclosure requests using two methods: using a record producer or a conversational interface powered by ServiceNow Otto.

Record producer
:   Use the Conflict of Interest disclosure Record Producer to provide structured information about potential conflicts. This method is suitable when you have all required information ready and prefer a guided form
    experience.

Conversational intake
:   Use ServiceNow Otto conversational intake to submit requests through natural language conversation. The AI-powered interface guides you through the disclosure process by asking relevant questions and capturing the
    necessary information. This method provides a more intuitive experience and can help you identify conflicts you might not have considered.
* **[Submit COI request form Employee Center](https://www.servicenow.com/docs/Ry7dczcUPgPOSUwvagXiTA)**   
  Submit a request to obtain the legal clearance before you involve in any activity that might pose a risk of potential conflict with the primary employer duties.
* **[Submit COI request using ServiceNow Otto conversational intake](https://www.servicenow.com/docs/CdmQPCpxrgEgUhsL0VjwBw)**   
  Submit Conflict of Interest (COI) requests through natural language conversations.