---
sourceDocument: Australia Field Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/field-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Add a break to a shift

# Add a break to a shift {#ariaid-title1}

Release version: Australia  
Updated September 30, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Add a break to a shift to give technicians scheduled rest time within their shift, without leaving the schedule view.

## Before you begin

Role required: wm_manager.

## Procedure

1. Navigate to WorkspacesManager Workspace.
2. Select Schedule.
3. Select the shift that you want to add a break to.
4. Select the Edit icon, then choose an option.
5. Select Add break.
6. On the form, fill in the fields.  
   The Break window field shows the range of times the break can start within, including any pre- and post-buffer configured for the technician on their Resource Schedule Attribute record. Start times must be within this range.
7. Select Save.

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