---
sourceDocument: Australia Field Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/field-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Manage operational notes from the list

# Manage operational notes from the list {#ariaid-title1}

Release version: Australia  
Updated October 23, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
View all operational notes together in a list, and manage them from there.

## Before you begin

Role required: wm_dispatcher

## About this task

The operational notes list shows notes for all records in the system, including users, crews, equipment, and work order tasks. Dispatcher Workspace can't show all notes together, so use this list to see them all.

## Procedure

1. Navigate to AllCRM Workspace.
2. Select the List.
3. Select DispatchingOperational Notes.
4. Use the list to search, filter, and change dates on notes.
5. To edit a note, open its record and edit it there.

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