---
sourceDocument: Australia Field Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/field-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Example workflows

# Field Service Management workflow examples {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The sample workflows in this section provide examples of how you can use Field Service Management to resolve issue faster, prevent issues from occurring, and work seamlessly across organizations.
* **[Field Service operations workflow example](https://www.servicenow.com/docs/NwrBgVDVkkScOKSHxH6Xqw)**   
  This Field Service operations workflow example shows how a clinical engineering manager at a healthcare provider handles an MRI scanner issue that can be resolved with a firmware upgrade.
* **[Field Service preventive maintenance workflow example](https://www.servicenow.com/docs/7qKgALLQnv78XXCKnJmhuw)**   
  This Field Service preventive maintenance workflow example provides an example of an aircraft maintenance manager setting up a maintenance plan to trigger a diagnostic alert after every 25 hours of flight time.
* **[Field Service IT workflow example](https://www.servicenow.com/docs/TCK14oLBdc3dKoWG2ScolA)**   
  This example describes a coordinated Field Service and IT service management situation.