---
sourceDocument: Australia Field Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/field-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Completing work orders on the web interface

# Completing work orders on the web interface {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Enable dispatchers, agents, managers, and field service agents of contractor companies to efficiently track and manage the progress of work order tasks, ensuring that everyone involved can easily update and manage the current
status.

## Using overview {#completing-work-orders-on-the-web-interface__section_bqf_ngp_5fc}

Completing work orders on the web interface can include one or more of the following activities.

* [Updating task status in web interface](https://www.servicenow.com/docs/DYtX0vno3FfhoHt_vPrqJw "Enable dispatchers, agents, and managers to efficiently track and manage the progress of work order tasks, ensuring that everyone involved can easily update and manage the current status.")

  Use the Internet to track and update the statuses of work order tasks.
* [Contractor Portal](https://www.servicenow.com/docs/KAQRww4lHJliru2utNmQ~w "Use Field Service Contractor Portal to manage work order tasks.")

  The Contractor Portal allows managers and field service agents of contractor companies to manage and work on the assigned work order tasks.
{#completing-work-orders-on-the-web-interface__ul_jtj_4gp_5fc}