---
sourceDocument: Australia Field Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/field-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Create an event

# Create a personal event in the ServiceNow Agent {#ariaid-title1}

Release version: Australia  
Updated September 28, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Create personal events in the ServiceNow Agent mobile app to block off time for a break, a phone call, or a recurring commitment.

## Before you begin

Role required: wm_agent

## About this task

Events created with ServiceNow Agent show as personal in the calendar view. You can set an event to recur so you don't have to re-create it for each occurrence.

## Procedure

1. Open the ServiceNow Agent mobile app and tap My schedule.
2. Select the day for which you want to create an event.
3. Tap the ellipsis icon in the top right and tap Create event.
4. Enter the following information.  
   * Name
   * Type
   * Start Time
   * End Time

   {#create-event-mobile-agent-application__ul_dsq_t2s_dwb}  
   Note:  
   The event type you select determines whether you can set a recurrence. Time off events don't support recurrence.
5. If you want the event to repeat, tap Repeat and select how often it recurs.  
   {#create-event-mobile-agent-application__entry__2}

   | Repeat | What you configure |
   |-|-|
   | Never | The event doesn't repeat. |
   | Daily | The number of days between occurrences, and the date the recurrence ends. |
   | Weekly | The days of the week the event occurs on, how many weeks between occurrences, and the date the recurrence ends. |
   | Monthly | The day of the month the event occurs on, how many months between occurrences, and the date the recurrence ends. |
   | Yearly | The month and day of the year the event occurs on, and the date the recurrence ends. |
   [Table 1. Recurrence options]

6. Tap Submit.

## Result

Note:  
Because of time zone differences between devices, a generated occurrence might initially display on a different day than expected.