---
sourceDocument: Australia Field Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/field-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Create a work order task

# Create a work order task {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Managers can quickly create tasks from Field Service Manager Mobile.

## Before you begin

Role required: wm_manager, sn_fsm_tp.fsm_territory_resource_manager

## Procedure

1. Open Field Service Manager Mobile and tap Teams.
2. Tap the assignment group or territory that the agent you want to assign a task to is part of.
3. Tap the clipboard icon (![clipboard]()) next to an agent.
4. Tap the more actions icon (![more actions]()).
5. Tap Create new work.
6. On the form, fill in the fields.
7. Tap Submit.  
   A work order task is created and is ready to be qualified or dispatched.