---
sourceDocument: Australia Field Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/field-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Planned Work Management dashboard

# Planned Work Management Home page {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Planned Work Management Home page enables you to monitor your work plans, schedules, and
work orders.

## End user and roles {#pwm-dashboard__section_l5n_v4s_cwb}

{#pwm-dashboard__table_ov2_tj4_2fb__entry__2}

| End user and goal | Required role |
|-|-|
| As a planned work admin, you can: * Analyze the work plans and work order the most important items to work on. * Track work orders and part requirements for all plans {#pwm-dashboard__ul_ev2_rfp_kmb} | sn_fsm_planned_wm.planned_work_admin |
[Table 1. Planned Work Management end user roles and goals]

{#pwm-dashboard__table_ov2_tj4_2fb}

## Access the Planned Work Management Home page {#pwm-dashboard__section_n5n_v4s_cwb}

Planned Work Management Home page is part of the CSM/FSM Configurable Workspace, home
page.

To open the Planned Work Management Home page, navigate to AllPlanned Work ManagementWorkspace.

## Use cases {#pwm-dashboard__section_o5n_v4s_cwb}

{#pwm-dashboard__table_p5n_v4s_cwb__entry__2}

| User | Dashboard use |
|-|-|
| Planned work admin | Monitor the work plans, work schedules, and work orders. This helps to keep track of scheduled, upcoming, and overdue work orders for the work plan. |
[Table 2. Planned Work Management dashboard access by user role]

{#pwm-dashboard__table_p5n_v4s_cwb}

## Data visualizations {#pwm-dashboard__section_t5n_v4s_cwb}

{#pwm-dashboard__table_u5n_v4s_cwb__entry__4}

| Title | Type | Source table | Description |
|-|-|-|-|
| Active plans | Single Score ![]() | Work Plan \[wm_planned_work_plan\] | Number of work plans that are in active state. |
| Plans expiring in the next 30 days | Single Score ![]() | Work Plan \[wm_planned_work_plan\] | Number of work plans that are going to expire in the coming 30 days. |
| Overdue work orders | Single Score ![]() | Work Order \[wm_order\] | Number of work orders that are overdue. |
| Upcoming schedules with no work orders | Single Score ![]() | Schedule Occurrence \[wm_plan_work_schedule_occurrence\] | Number of schedules for which no work order is generated. |
| Scheduled work orders | Line and Stacked bar chart | Work Order \[wm_order\] | Display the work orders that are scheduled for the given date. |
| Work orders by state | Stacked bar chart | Work Order \[wm_order\] | Display the number of work orders by their state, such as Draft, Closed Complete, and more. |
| Non-compliant work orders | List | Work Order \[wm_order\] | Display the number of work orders that are not compliant with the corresponding maintenance plan. |
[Table 3. Dashboard data visualization types]

{#pwm-dashboard__table_u5n_v4s_cwb}

*[\>]: and then