---
sourceDocument: Australia Financial Services Operations
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/financial-services-operations

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Financial Services Operations

ft:clusterId :

    - finso

bundleId :

    - finso

workflow :

    - Customer and Industry


---

# Life Insurance Servicing

# Life Insurance Servicing {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Life Insurance Servicing policy service requests are supported through individual life
and group life applications.
Individual and group life insurance policy service requests are supported through the following applications:

* [Individual Life Servicing](https://www.servicenow.com/docs/9CWAqR05KX~_VtRw9WD8CA "The ServiceNow Individual Life Servicing application (sn_ins_indiv_life) gives your organization the tools to quickly update and maintain individual life and disability insurance policies.")
* [Group Life Servicing](https://www.servicenow.com/docs/RgwqeUM_0frnhPdDcHeOqg "The ServiceNow Group Life Servicing application (sn_ins_group_life) gives your organization the tools to establish, update, and maintain group life and disability insurance policies.")
{#life-insurance-servicing__ul_zwp_yvt_cyb}