---
sourceDocument: Australia Governance, Risk, and Compliance
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/governance-risk-compliance

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Update the Word template with a collaboration block

# Update the Word template with a collaboration block {#ariaid-title1}

Release version: Australia  
Updated August 4, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use the Block feature in Document designer to add a repeating collaboration section, including a nested action items table, to a customized event Microsoft Word template.

## Before you begin

Role required: sn_bcm.admin, sn_bcm.manager

## About this task

The base version template already includes a Collaboration threads section in tabular form. This task customizes that section into a block with a nested action items table. Complete the steps in [Save Microsoft Word document as a template](https://www.servicenow.com/docs/7ftoK8EhVTDKbAZSSrIg9g "Save your Microsoft Word document as a template using the Design template provided in the Document designer, enabling you to create a reusable template in your instance.") up to inserting a block before you begin this task.

## Procedure

1. In the Microsoft Word document open for template design, place the cursor where the collaboration section is displayed and select Block on the ribbon.
2. In the Content block source field, select Collaboration.
3. Select Add content block.
4. To display the collaboration fields, select Data, choose Name, Description, Impacted assets, Recovery team, and State, then select Add.
5. To include the action items related to the collaboration as a table inside the block, select Table, choose the Action items table element, then select Add.
6. Save the template and upload it to your instance.  
   The collaboration block, with its nested action items table, is available in Microsoft Word reports generated from this template. For more information on generating the report, see [Generate reports for BIAs, BCPs, and events](https://www.servicenow.com/docs/1QspLRULj2RC2jvI4rl3tQ "Generate customized reports for BIAs, BCPs, and events directly from their respective records in Microsoft Word format. This functionality enables you to streamline reporting of impact analyses, plans, and events within your organization.").