---
sourceDocument: Australia Governance, Risk, and Compliance
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/governance-risk-compliance

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Generate a voice summary

# Generate a voice summary of a document {#ariaid-title1}

Release version: Australia  
Updated August 18, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use the voice agent to generate an audio summary of a supported document or ask
questions about its content by voice.

## Before you begin

Role required: sn_audit_ws.auditor, sn_audit_ws.supervisor

Voice assist must be configured for your instance before you can use it. For the configuration guide, see [KB3153395](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB3153395).

## Procedure

1. From the Documents panel, select a supported document, such as a PDF or a Microsoft Word document, to open it.
2. Select the Voice assist option from the ServiceNow Otto® panel options.  
   The voice agent processes the document.
3. Select the option to generate an audio summary, or ask a question about the document's content by voice.  
   The voice agent plays an audio summary or responds to your question based on the document's content.