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sourceDocument: Australia Governance, Risk, and Compliance
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/governance-risk-compliance

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    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Governance, Risk, and Compliance

ft:clusterId :

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---

# Issue modules in Business Continuity Workspace

# Issue modules in Business Continuity Workspace {#ariaid-title1}

Release version: Australia  
Updated August 21, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Browse and create issues from dedicated modules in the List view of the Business Continuity Workspace without opening a plan, crisis event, or exercise.

The List view in the Business Continuity Workspace includes an Issues module, an Issue remediation tasks module, and an Issue triage module, alongside the modules for
BIAs, plans, exercises, and crisis events. Use these modules to view the issues, remediation tasks, and triage records associated with your continuity plans and events in one place. You can view all records without opening each plan
or event individually.

The following image shows the Issues and Issue remediation tasks modules in Business Continuity Workspace list view.

## Issues module {#bcm-issue-list-modules__issues_group}

The Issues module lists issues associated with your plan and event records, filtered by the New, In progress, and Closed states. Select one
of these states to view the matching issues, or select New in the list toolbar to create an issue directly from this module.

## Issue remediation tasks module {#bcm-issue-list-modules__issue_remediation_tasks_group}

The Issue remediation tasks module lists the remediation tasks created against those issues, filtered by the Open and Closed states.

## Issue triage module {#bcm-issue-list-modules__issue_triage_group}

The Issue triage module lists issue triage records that are classified as BCM, filtered by Unassigned and All. This module requires installation of the GRC: Advanced Core application.
For more information on the List view and its other modules, see [List view](https://www.servicenow.com/docs/ZLEgDLsQdoMH_jDZJHJhPw "The List view in the BCM Configurable Workspace displays BIA, planning, exercise, and crisis event records along with their key metrics. You can filter records, create new ones, and open them to display the scope of all BCM functional components and their key metric information."). For the steps to add or create an issue from a specific plan, event, or exercise, see [Add or create an issue from a plan](https://www.servicenow.com/docs/O79oDZA83JLqHnNnMU3ASA "Add an existing issue or create an issue from a business continuity plan to track problems identified during continuity planning.") or [Add or create an issue from an exercise](https://www.servicenow.com/docs/UDqNeKjC3RshtN2Nof_9Ag "Add an existing issue or create a new issue to track problems identified during an exercise."). For more information on the dependencies, see [Issues module integration dependencies with BCM](https://www.servicenow.com/docs/T18Co3g01swDC1Aa6YAuJg "The following GRC applications are required for Issues integration with BCM.").
**Related concepts**   

* [Managing issues from Business Continuity Workspace](https://www.servicenow.com/docs/urNYRNGnh~XscuI2~NrS_Q "Associate issues with business continuity plans to track problems identified during continuity planning. Create or add an existing issue from the Issues related list on a plan record.")
* [List view](https://www.servicenow.com/docs/ZLEgDLsQdoMH_jDZJHJhPw "The List view in the BCM Configurable Workspace displays BIA, planning, exercise, and crisis event records along with their key metrics. You can filter records, create new ones, and open them to display the scope of all BCM functional components and their key metric information.")  
**Related tasks**   

* [Add or create an issue from a plan](https://www.servicenow.com/docs/O79oDZA83JLqHnNnMU3ASA "Add an existing issue or create an issue from a business continuity plan to track problems identified during continuity planning.")
* [Add or create an issue from an exercise](https://www.servicenow.com/docs/UDqNeKjC3RshtN2Nof_9Ag "Add an existing issue or create a new issue to track problems identified during an exercise.")