---
sourceDocument: Australia Governance, Risk, and Compliance
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/governance-risk-compliance

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Generate reports for the BIAs, BCPs, and events

# Generate reports for BIAs, BCPs, and events {#ariaid-title1}

Release version: Australia  
Updated August 17, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Generate customized reports for BIAs, BCPs, and events directly from their respective records in Microsoft Word format. This functionality enables you to streamline reporting of impact analyses, plans, and events within your organization.

## Before you begin

Role required: sn_bcm.manager and sn_grc_doc_design.reader

## About this task

You can control whether to retain or replace the existing report attachments by configuring the sn_bcm.retain_report_attachments system property.

## Procedure

1. Navigate to AllBusiness ContinuityBusiness Continuity Workspace.
2. Open a BIA, BCP, or event record from the list view.
3. To generate a report of the record in Microsoft Word format, select More (...) and then choose Generate MS Word in the record view.  
   A BIA record with the UI action is shown in the example.  
   The Generate report window is displayed.
4. Select the report template for the BIA, BCP, or event and add the name of the report.
5. Select Generate.  
   A message is displayed on the screen: Report is being generated. Refresh the record shortly to view the updates.
6. Navigate to the Details tab of the record and view the report listed in the Activity section.  
   The report is generated in Microsoft Word format and it is displayed in the Activity section of the record.
7. Download the report in your ServiceNow instance or in the cloud (Microsoft Office 365).  
   You can save the generated reports of the BIAs, BCP, and events in your ServiceNow instances or in Microsoft Office 365 for future references.

   Starting with BCM Core version 12.x.x and later, Word reports for events generated from the base version template include a Collaboration threads section in
   tabular form. This section appears after Action items and before Similar tasks groups in the report's table of contents. To customize this into a block with a nested
   action items table using Document designer, see [Update the Word template with a collaboration block](https://www.servicenow.com/docs/esTklvQo1SGi0abZVBuyoQ "Use the Block feature in Document designer to add a repeating collaboration section, including a nested action items table, to a customized event Microsoft Word template.").

   Starting with BCM Core version 12.x.x and later, issues related to plans and events appear in separate sections in the Word report. Group ownership details for BIA, plan, and event records also appear in separate sections.

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