---
sourceDocument: Australia Governance, Risk, and Compliance
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/governance-risk-compliance

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Deactivate an issue workflow

# Deactivate an issue workflow {#ariaid-title1}

Release version: Australia  
Updated September 1, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Stop an active workflow from being evaluated for new issues on its table.

## Before you begin

The workflow must be active.

Role required: sn_grc_issue_mgmt.issue_workflow_admin

## About this task

Deactivating a workflow does not delete it. You can activate the workflow again later. See [Review and activate a workflow](https://www.servicenow.com/docs/wMAogUK8rr6KD_pRYZKooQ "Review the workflow configuration and activate the workflow so it can be applied to new issues.").

Existing issues that are already associated with the workflow continue to use it and aren't affected by deactivation. Deactivation only prevents the workflow from being evaluated for new issues.  
Important:  
If this workflow has no trigger condition and the lowest priority number on its table, it acts as the catch-all for that table. Deactivating it removes that catch-all coverage. New issues on the table are then evaluated against the next active workflow in priority order, or fall back to existing issue behavior if none match. The system does not warn you before deactivation.

## Procedure

1. Navigate to AllGRC Issue AdministrationIssue Workflows.
2. Open the workflow that you want to deactivate.
3. Select Deactivate workflow.

## Result

The workflow status changes to Inactive. The workflow is no longer evaluated for new issues on its table.

*[\>]: and then