--- sourceDocument: Australia Governance, Risk, and Compliance sourceDocumentLink: https://www.servicenow.com/docs/r/australia/governance-risk-compliance Release : - australia ft:locale : - en-US ft:publication_title : - Australia Governance, Risk, and Compliance ft:clusterId : - grc bundleId : - grc workflow : - Technology --- # Entity types # Entity types {#ariaid-title1} Release version: Australia Updated March 12, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Entity types Entity types in ServiceNow provide a way to group entities that meet specific filter conditions, enabling efficient management and organization within entity classes. They allow you to create hierarchies and automatically associate risks, controls, and other related information with entities, streamlining risk management and compliance processes. Show full answer Show less ## Key Features * **Grouping and Hierarchies:** Entities can be grouped under entity types based on filters, and hierarchies can be established within entity classes to reflect organizational structures. * **Automatic Risk and Control Creation:** Associating risk statements and control objectives with entity types results in automatic creation of risks and controls for all entities under those types. * **Entity Filters:** Entity types use filters that define the data source and conditions, enabling dynamic entity creation from configured tables. Filters support building custom conditions or selecting from predefined CMDB queries. * **Ownership and Classification:** Each entity type can have an assigned owner and entity class, ensuring proper responsibility and categorization. * **Aggregation of Risk Scores:** Grouping entities enables roll-up and aggregation of risk assessment scores from lower levels (such as subdivisions) to higher organizational levels, supporting consolidated reporting. ## Practical Use and Benefits By using entity types, ServiceNow customers can: * Avoid maintaining multiple spreadsheets by centralizing risk and control data linked to entity groups. * Quickly create and manage entities that align with organizational structures and risk frameworks. * Automatically apply relevant risks and controls, reducing manual effort and errors. * Gain insight into risk posture through hierarchical roll-up of risk scores, facilitating strategic risk management at various organizational levels. ## Entity Type Details and Management The Entity type record includes key information such as name, compliance score, description, and active status. Related lists provide comprehensive details on linked entities, filters, risk frameworks, risk statements, policies, control objectives, policy exceptions, content references, privacy assessments, and attachments. This centralized view supports thorough governance and compliance tracking. ## Creating Entity Types ServiceNow customers can create entity types to group entities based on filter conditions, assign owners and classes, and build hierarchies that reflect their organizational setup. This enables efficient discovery, risk assessment, and control application across all relevant entities. Entity type is a grouping of the entities that match a set of filter conditions. You can create a hierarchy of the entity types within the entity classes. The Entity types option is displayed under the Lists view in the workspace. Click an entity type to display its details. An entity type is a grouping of entities that is based on filtering. Entity types enable you to find and create entities that match a set of filter conditions. Hierarchy can be created within the entity classes. Entity types also enable you to create risks and controls for each entity without spending much time. For example, an organization can have multiple departments, such as finance, HR, or IT. All these departments can be considered as entities and can be grouped under the entity type called Departments. Within an entity type, you can assign an owner and an entity class. You can associate a control objective and risk statements to the entity type so that risks and controls get automatically created for those entities. For every entity created using the entity type, the configuration and filter are applied so that the entity class and entity owner get automatically assigned for each entity. When you create entity types and associate risk statements and control objectives to them, the risk and controls are automatically created for all the entities. The benefit of creating entity types is that it eliminates the need for maintaining multiple spreadsheets with the associated risks and controls for each entity. By applying entity types, you can quickly create entities by using the entity filters that are present within the entity types. Entity types can contain entities associated with different classes. Grouping entities also helps in rolling up and aggregating the risk scores after risk assessments are performed. To understand how grouping entities contribute to rolling up the risk scores, consider the following example. Assume that there's a banking organization called Acer Finance. Acer Finance has two business lines: Banking and Retail. The Banking division has further subdivisions such as Commercial Banking and Private Banking. The risk assessments are generally performed at the bottom-most level. In this example, the assessment is performed at the Commercial Banking and Private Banking levels. The reporting, however, is done at the top-most level. This means that the risk assessment scores of Commercial Banking and Private Banking roll up and aggregate at the Banking level. Similarly, the scores of the Banking and Investment roll up to the Acer Finance organization level. Entities in entity type are created based on the conditions set in the Entity Filter. In entity filters, the following filter conditions are defined: * Build your own conditions: The entity filter defines the table from which the data is pulled into each entity type for display. Options in the Entity filter related list under Entity Type are revised such that Build your own conditions is same as the previous condition builder. * Select from predefined queries: A new option is introduced as Select from predefined queries that uses the Configuration Management Database (CMDB) queries. {#entity-type-in-risk-ws__ul_omp_bg2_tqb} The Details tab in the Entity type page displays the following information: * Name * Compliance Score (%) * Check box condition to display if the entity type is active * Description {#entity-type-in-risk-ws__ul_gz1_pvh_jqb} The Entity type page displays the following related lists:{#entity-type-in-risk-ws__table_b22_ynv_lqb__entry__2} | Related list | Description | |-|-| | Entities | Information on the entities: * Entity * Description * Class * Owned by * Residual rating * Compliance Score (%) {#entity-type-in-risk-ws__ul_tqh_jpv_lqb} | | Entity Filters | Information on the entity filters: * Entity filter type * Table * Filter condition * Use owner field * Owner field {#entity-type-in-risk-ws__ul_wpc_rv2_tqb} | | Risk frameworks | Details of the risk framework. Click Add to add a new risk frameworks record. | | Risk Statements | Details of the risk statements such as Risk Statement, Framework, Category, and Description. | | Policies | Details of the policies such as number, name, Type, Owner, State, Valid from, Valid to, and Compliance Score percentage. | | Control Objectives | Details of the control objectives such as Control objective, Category, Type, Classification, and Compliance Score percentage. | | Entity Filters | Details of the entity filter such as Entity Filter type, Table, Filter Condition, Query, Information objects, Use owner field, Owner field. | | Policy Exceptions | Details of the policy exceptions. | | Content References | Details of the content references. | | Privacy assessments | Details of the privacy assessments for the entity type. | | Attachments | Attachments associated with the entity type displayed in the side panel. | [Table 1. Related lists in the Entity type section] {#entity-type-in-risk-ws__table_b22_ynv_lqb} * **[Create an entity type](https://www.servicenow.com/docs/kRkya1pCg2XHCZBmfLgxQA)** Create an entity type for the entities in your system. Entity types enable you to find and create new entities that match a set of filter conditions. You can create a hierarchy of the entity types within the entity classes.