---
sourceDocument: Australia Governance, Risk, and Compliance
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/governance-risk-compliance

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Respond state fields

# Respond state fields {#ariaid-title1}

Release version: Australia  
Updated September 1, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Fields used in the activities of the Respond state in an issue's lifecycle.
The fields available in the Respond state depend on the playbook associated with the issue's workflow. The following activities and fields are examples from the default issue workflow playbook.

## Issue treatment

Determine how the issue will be addressed.
{#respond-state-fields__entry__2}

| Field | Description |
|-|-|
| Response | How the issue is being treated, such as Remediate or Accept. |
| Explanation | The rationale for the selected response. |
[ ]

## Remediation planning

Plan how and when the issue will be remediated.
{#respond-state-fields__entry__8}

| Field | Description |
|-|-|
| Remediation plan | A description of how the issue will be remediated. |
| Target remediation date | The date by which remediation is expected to be complete. |
[ ]

## Remediation tasks

Track the individual tasks required to remediate the issue.
{#respond-state-fields__entry__14}

| Column | Description |
|-|-|
| Short description | A short description of the remediation task. |
| Assigned to | The user assigned to the remediation task. |
| State | The current state of the remediation task. |
| Due date | The date by which the remediation task must be completed. |
[ ]

See [Remediation task fields](https://www.servicenow.com/docs/S0cGRtwKdsuWG_P1_iZ~Nw "Fields on a remediation task record.").
**Related tasks**   

* [Complete a playbook activity](https://www.servicenow.com/docs/2j8ONPA0jFEPwTcuf3_YKA "Complete playbook activities to progress an issue through the stages defined in its workflow.")  
**Related reference**   

* [Remediation task fields](https://www.servicenow.com/docs/S0cGRtwKdsuWG_P1_iZ~Nw "Fields on a remediation task record.")
* [Review and close state fields](https://www.servicenow.com/docs/nGZC5DHG2UeazbhjVb9PBQ "Fields used in the activities of the Review and close state in an issue's lifecycle.")