---
sourceDocument: Australia Governance, Risk, and Compliance
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/governance-risk-compliance

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Review and activate a workflow

# Review and activate a workflow {#ariaid-title1}

Release version: Australia  
Updated September 1, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Review the workflow configuration and activate the workflow so it can be applied to new issues.

## Before you begin

The workflow's basic details, workflow components, state-to-stage mappings, and trigger condition and priority must be configured. See [Set the trigger condition and priority for a workflow](https://www.servicenow.com/docs/Z8S2zjSL60gkpTw2yEIsWg "Define which issues a workflow applies to and determine the order in which it is evaluated relative to other workflows on the same table.").

Role required: sn_grc_issue_mgmt.issue_workflow_admin

## About this task

Once a workflow is activated, it is evaluated for new issues created on the selected table.

The Review step provides a summary of the workflow's configuration, including its name, table, layout, state model, playbook, trigger condition, priority, state-to-stage mappings, and approvals. Reviewing this information helps you
identify configuration issues before the workflow is set to active.

The Activate workflow button is available only when the workflow reaches the Review step. Approvals are optional and don't need to be configured before you activate the workflow. See [Configure approvals for a workflow](https://www.servicenow.com/docs/JLImYL0SDTAAcfccYUvcYw "Attach approvals to a workflow so issues or remediation tasks require approval before certain actions can be completed.").

## Procedure

1. On the Review step, review the workflow summary.
2. **Optional:** View additional details about a component, such as the state model or playbook, by selecting the information icon next to it.  
   You can view or modify the underlying record by selecting Open record.
3. **Optional:** Update the workflow configuration by selecting the appropriate workflow step, making the changes, and returning to the Review step.
4. Select Activate workflow.

## Result

The workflow status changes to Active. The workflow appears as active in the issue workflow list and is evaluated for new issues on the selected table.
**Related tasks**   

* [Clone an issue workflow](https://www.servicenow.com/docs/vi6UOaA0ZSIC76dZi4e8Iw "Create a copy of an existing workflow to use as a starting point for a new workflow.")
* [Reassign an issue's workflow](https://www.servicenow.com/docs/drGgE6IUO8VTgiADsHZRnQ "Change the workflow assigned to an issue when more than one active workflow exists for the issue's table.")