---
sourceDocument: Australia Governance, Risk, and Compliance
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/governance-risk-compliance

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    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Properties installed with Digital Operational Resilience Management

# Properties installed with Digital Operational Resilience Management {#ariaid-title1}

Release version: Australia  
Updated May 4, 2026  
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## Summary of Properties installed with Digital Operational Resilience Management

When you install the Digital Operational Resilience Management (DORA) application in your ServiceNow instance, several system properties are automatically added.
These properties allow you to configure key behaviors related to data validation, API interactions, and report formatting to support regulatory operational resilience requirements.
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You can manage these properties by navigating to **All \> Digital Operational Resilience Management \> Properties** within your instance.

## Key Properties and Their Practical Use

* **HTTP timeout for GLEIF API calls (sndoraaccel.gleifapitimeoutms):** Sets the timeout duration in milliseconds for API requests to the GLEIF database. Increase this value if you experience network latency causing timeouts. Default is 10,000 ms (10 seconds).
* **Max LEIs per GLEIF API request (sndoraaccel.gleifapibatchsize):** Controls the maximum number of Legal Entity Identifiers (LEIs) sent per API request, with a maximum supported value of 200. Adjust to balance request size and performance.
* **Save LEI data on GLEIF validation error (sndoraaccel.leisaveongleiferror):** Governs whether records with LEI validation failures during Excel uploads are saved with warnings or blocked entirely. This property affects data imported via Excel only; UI form saves always allow saving but show warnings. LEI format or checksum errors always block saving.
* **Decimal precision for numeric data:**
  * **decimalsInteger (sndoraaccel.decimalsinteger):** Defines decimal places for integer values, typically set to 0 unless regulations require otherwise.
  * **decimalsMonetary (sndoraaccel.decimalsmonetary):** Specifies decimal places for monetary values in Excel and CSV downloads, supporting rounding or fixed decimal formatting.
* **Report configuration files (sndoraaccel.reportjson and sndoraaccel.reportpackagejson):** JSON schema settings that define the structure and format for generating DORA plain CSV reports and reporting packages compliant with regulatory requirements.
* **FrameworkCodeModuleVersion (sndoraaccel.frameworkcodemoduleversion):** Sets the framework code and module version used for naming DORA reporting packages, ensuring alignment with taxonomy versions.

## Data Validation Behavior for Excel Uploads

The property **sndoraaccel.leisaveongleiferror** controls how the system handles LEI validation errors during Excel uploads:

| Failure Scenario | Property = Yes (default) | Property = No |
|-|-|-|
| LEI not found in GLEIF | Row saved with warning | Row blocked (error) |
| Entity status not ACTIVE | Row saved with warning | Row blocked (error) |
| Registration status not ISSUED | Row saved with warning | Row blocked (error) |
| LEI format invalid | Row blocked (always) | Row blocked (always) |
| LEI checksum invalid | Row blocked (always) | Row blocked (always) |
| GLEIF API unavailable | Row saved (always) | Row saved (always) |
| Name or country mismatch (UI form only) | Warning shown, save OK | Row blocked (error) |

**Note:** UI form saves always allow record saving regardless of this property, but provide warnings where applicable. LEI format and checksum validation failures always block saving.

## What This Enables ServiceNow Customers to Do

* Customize timeouts and batch sizes for GLEIF API calls to optimize performance and reliability.
* Control data import validation strictness for LEI data, balancing data integrity with operational flexibility.
* Set precise numeric formatting for exported reports to meet regulatory or internal standards.
* Generate compliant DORA reports using preconfigured JSON schema and naming conventions aligned with regulatory taxonomies.
* Understand and manage error scenarios during data uploads to maintain data quality in your operational resilience management processes.  
When you install the Digital Operational Resilience Management application, several system properties are added to your instance. You can access the properties by navigating to All \> Digital Operational Resilience Management \> Properties.
{#properties-dora__entry__2}

| Property | Description |
|-|-|
| HTTP timeout for GLEIF API calls (sn_dora_accel.gleif_api_timeout_ms) | Property used for HTTP timeout in milliseconds for GLEIF API requests. Increase if requests are timing out due to network latency. Type: Integer Default value: 10,000 ms (10 seconds) |
| Max LEIs per GLEIF API request (sn_dora_accel.gleif_api_batch_size) | Maximum number of LEIs per GLEIF API request. The GLEIF API supports a maximum of 200 per request. Lower this value to reduce individual request size. Type: Integer Default value: 200 |
| Save LEI data on GLEIF validation error (sn_dora_accel.lei_save_on_gleif_error) | Controls whether records are saved when LEI validation fails against the GLEIF database. Type: * Yes (default): Records are saved with a warning message when the LEI is not found, the entity status is not active, or the registration status is not issued. * No: Records are blocked from saving for the above scenarios. A complete behavior matrix is shown in the "Behavior matrix for the upload path" table. Note: This property governs the Excel upload path only. It does not affect whether records are saved when a GLEIF validation failure occurs on a UI form save. (UI form saves always allow the record to be saved regardless of this property; the client script displays a warning independently). LEI format and checksum errors always block saving regardless of this property value, because those failures never reach the GLEIF API. When the GLEIF API is unreachable (timeout or HTTP error), saving is always allowed regardless of this property value. |
| decimalsInteger (sn_dora_accel.decimals_integer) | Default number of decimal places for integer values. Set this to "0" unless regulatory requirements specify otherwise. |
| decimalsMonetary (sn_dora_accel.decimals_monetary) | Decimal places for monetary values. Enter "-3" to round values to the nearest thousand (for example, 123,456 becomes 123,000). Enter `2` to keep monetary values to 2 decimal places on download. When the value is greater than 0, the system formats the downloaded value to that many decimal places instead of rounding to a whole number. The default value is 0. This property applies to the Excel Master Template download and CSV download only. It does not apply to UI display, upload or validation, individual table downloads, or database storage. |
| report.json (sn_dora_accel.report_json) | Configuration file for preparing the DORA plain CSV report. { "documentInfo": { "documentType": "https://xbrl.org/2021/xbrl-csv", "extends": \[ "http://www.eba.europa.eu/eu/fr/xbrl/crr/fws/dora/4.0/mod/dora.json" \] }} |
| reportPackage.json (sn_dora_accel.report_package_json) | Configuration file for preparing the DORA plain CSV reporting package. Regulatory reporting JSON schema URL. { "documentInfo": { "documentType": "https://xbrl.org/report-package/2023" }} |
| FrameworkCodeModuleVersion (sn_dora_accel.framework_code_module_version) | Configuration for preparing the DORA plain-CSV reporting package. Framework code is DORA and the module version is from DORA reporting taxonomy. For example, module version 1.1.0 is formatted to 010100. Framework code and module version are used for naming the DORA plain-csv reporting package. For example, LEI123456789012.CON_IT_DORA010100_DORA_2025-03-31_20250421141632000.zip |
[Table 1. Properties]

{#properties-dora__table_vyh_q54_djc__entry__3}

| Failure scenario | Property = Yes (default) | Property = No |
|-|-|-|
| LEI not found in GLEIF | Row saved with warning | Row blocked (error) |
| Entity status not ACTIVE | Row saved with warning | Row blocked (error) |
| Registration status not ISSUED | Row saved with warning | Row blocked (error) |
| LEI format invalid | Row blocked (always) | Row blocked (always) |
| LEI checksum invalid | Row blocked (always) | Row blocked (always) |
| GLEIF API unavailable | Row saved (always) | Row saved (always) |
| Name or country mismatch (UI) | Warning shown, save OK | Row blocked (error) |
[Table 2. Behavior matrix for the upload path]

{#properties-dora__table_vyh_q54_djc}

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