---
sourceDocument: Australia Governance, Risk, and Compliance
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/governance-risk-compliance

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Source document import tasks

# Source document import tasks {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read
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## Summary of Source Document Import Tasks

The Source Document Import Tasks feature in the Regulatory Change Management application helps ServiceNow customers efficiently handle external regulatory alerts.
These alerts include citation titles, numbers, and references to legislative or regulatory materials critical for compliance management.
Each alert carries metadata to classify and trace documents accurately within the regulatory library.
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When a source document alert is marked applicable by a user with the **sngrcregchange.manager** role, an import task is automatically created. This task then follows a predefined lifecycle to ensure the document is reviewed, imported, and managed properly by compliance team members.

## Key Features

* **Automated Task Creation:** Applicable source document alerts automatically generate import tasks linked to the original alert for streamlined processing.
* **Task Lifecycle Management:** Import tasks progress through defined states---Ready to Import, In Progress, Implementation, Awaiting Approval, and Closed---facilitating structured and transparent handling.
* **Multiple Tasks per Alert:** Multiple import tasks can be associated with a single regulatory alert, improving management and traceability of regulatory content.
* **Role-Based Applicability:** Only users with the specific manager role can mark alerts as applicable, ensuring controlled task initiation.
* **Comprehensive Regulatory Library Updates:** Each task supports ingestion of specific documents into the regulatory library, maintaining consistency and completeness.
* **Workflow Upgrades Required:** To use this workflow, customers must upgrade the GRC: Common Workspace Elements and GRC: Regulatory Change Management applications to version 19.0.x or later.

## Key Outcomes

* **Improved Regulatory Content Management:** Enables compliance teams to systematically import and organize source documents tied to regulatory alerts.
* **Enhanced Traceability:** Grouping multiple import tasks under a single alert simplifies tracking and auditing of regulatory changes.
* **Structured Compliance Processes:** The defined lifecycle states guide teams through analysis, implementation, approval, and closure, ensuring thorough handling of each regulatory document.
* **Role-Specific Controls:** Restricts critical actions like marking alerts applicable to authorized personnel, enhancing governance and accountability.  
The Regulatory Change Management application processes external alerts that may include citation titles, citation numbers, and references to legislative or regulatory materials relevant to compliance.

Each alert record contains metadata that supports the import of the document into the regulatory library. The metadata includes citation names and other relevant reference information for proper classification and
traceability.

Regulatory alerts of the source document type provide citation titles and citation numbers when received. Source documents may reference legislative or regulatory materials relevant to compliance and governance.

Unassigned source document alert records are assessed to determine applicability. If marked as applicable, a source document import task is created automatically. The import task originates from the regulatory alert record and
follows a defined workflow or life-cycle. The source document import life-cycle begins when the alert is marked applicable by a user with the `sn_grc_reg_change.manager` role. The import document task then appears
in the Ready to import state for stakeholder review.

Compliance team members evaluate the citation associated with the alert and determine the appropriate action. Each import task facilitates ingestion of a specific source document into the regulatory library. Compliance team
members are responsible for importing the document and maintaining consistency within the regulatory library.

You can associate multiple source document import tasks with a single regulatory alert. This configuration simplifies management and improves tracking of regulatory content ingestion processes. Each task adds relevant documents
to the regulatory library for comprehensive capture and organization. Grouping tasks under one alert enhances traceability throughout the regulatory change management process.

## Source document import task workflow {#source-document-import-tasks__section_wf4_1h2_zfc}

Upgrade the following applications to get the new workflow:

* GRC: Common Workspace Elements (`sn_grc_workspace`)
* GRC: Regulatory Change Management (`sn_grc_reg_change`)
{#source-document-import-tasks__ul_l4l_n52_zfc}  
Starting with version 19.0.x, a source document task progresses through the following states:

* Ready to Import- The task has been identified and prepared for import into the system. No work has started yet.
* In Progress- The task is actively being worked on. This includes analyzing the source document and defining necessary regulatory changes.
* Implementation- Identified changes are being executed. This may involve creating related tasks such as policy updates, control modifications, or process changes.
* Awaiting Approval- All implementation activities are complete, and the task is pending review and approval from the appropriate stakeholders or compliance team.
* Closed- The task has been reviewed, approved, and all required actions are completed. No further work is needed.
{#source-document-import-tasks__grc-regulatory-change-management-rn_ul_j43_zqg_tfc}