---
sourceDocument: Australia Governance, Risk, and Compliance
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/governance-risk-compliance

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Respond to questionnaires for a third party or engagement

# Respond to a questionnaire for a third party or engagement {#ariaid-title1}

Release version: Australia  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Answer questions, modify responses, or submit external questionnaires for a third party or engagement by using Third-party Risk Management. You can save valuable time by responding for a third party or engagement when they have already provided the required information for a previous
questionnaire.

## Before you begin

The Allow assessors to answer/edit questionnaires for third-party contacts property (sn_svdp.allow_assessor_edit) must be active. For more information on configuring this property,
see [Configure TPRM properties](https://www.servicenow.com/docs/9lJM8SW1APiGqRwL7gM6Zg "Configure property settings for a variety of TPRM operations.").

Role required: sn_vdr_risk_asmt.vendor_assessor, sn_vdr_risk_asmt.vendor_risk_manager, sn_vdr_risk_asmt.vendor_risk_admin  
Important:  
The sn_svdp.allow_assessor_edit property applies only to Classic assessments. If your instance uses Smart Assessment Engine (SAE), this property has no effect and external assessment responses remain read-only for TPR assessors and TPR managers, even when the assessment is in the Submitted to third party state.

To edit responses for an external SAE assessment, TPR assessors \[sn_vdr_risk_asmt.vendor_assessor\] and TPR managers \[sn_vdr_risk_asmt.vendor_risk_manager\] can use the assessment reassign \[sn_smart_asmt.reassign\] role, which is available to both roles by default, to reassign the in-progress assessment to themselves during the review process. Once reassigned, they are granted edit access to the responses. For more information on reassigning questionnaires, see [Smart assessments with Third-party Risk Management](https://www.servicenow.com/docs/8S_vyax7RqxgZ8BS0SEPHw "With the integration of Smart Assessment Engine (SAE), TPRM now supports both the Classic assessment engine and SAE. You can create questionnaire templates and add instructions, questions, and reference information by creating templates using SAE in the Vendor Management Workspace.").

## Procedure

1. Navigate to AllSelf-ServiceThird-party risk managementExternal risk assessmentsAll open.
2. Select the External assessment (VRA) number of an assessment that is in the Draft or Submitted to third party state.
3. On the Risk overview tab, in the Questionnaires and document requests section, select the Name or Questionnaire instance to open the questionnaire that you want and then fill in the questions.  
   Note:  
   To respond to a questionnaire using a questionnaire template, see [Using a Microsoft Excel spreadsheet template for external questionnaires](https://www.servicenow.com/docs/szV1iZs1CX5hl0M_hSW4OA "Third parties and engagements can use a Microsoft Excel spreadsheet to respond to questionnaires by downloading the template, completing it, and importing the final version into the Third-party portal. This enables respondents to provide information outside the third-party portal.") and [Respond using a Microsoft Excel template](https://www.servicenow.com/docs/F6K4psiPvWPuwZuKUSPtFg "Use a Microsoft Excel template to respond to questionnaires by downloading the template, completing it, and importing the final version into the Third-party portal. The Microsoft Excel questionnaire template contains instructions for filling out the template.").
4. Select Submit.
{#tprm-respond-for-tp__steps_xp5_qqw_bgb}

*[\>]: and then