---
sourceDocument: Australia Public Sector
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/government-industry

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Public Sector

ft:clusterId :

    - gvin

bundleId :

    - gvin

workflow :

    - Customer and Industry


---

# Components and roles installed

# Components and Roles installed with Public Sector Digital Services Core {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Several types of components such as tables, user roles, and flows are installed when you activate the Public Sector Digital Services Core plugin.
The following plugins are activated when you enable the Public Sector Digital Services Core plugin (sn_gsm):

* UI Components for Customer Portals (com.sn_ciwf_ui_cmpnt)
* Agency Support Model (com.sn_agency_support_model)
* Customer Service Case Types (com.snc.csm_case_types)
* Customer Service Portal (com.glide.service-portal.customer-portal)
* Customer Service Install Base Management (com.snc.install_base)

{#installed-with-public-sector-digital-services-core__ul_ulf_351_g5b}  
Note:  
The Application Files table lists the components that are installed with this application. For instructions on how to access this table, see [Find components installed with an
application](https://www.servicenow.com/docs/access?context=find-components&version=australia&pubname=australia-platform-administration&ft:locale=en-US).

Demo data is available for this feature.  
Note:  
For information about the roles installed when you activate the Public Sector Digital Services Core plugin, as well as other Public Sector Digital Services applications, see [Roles installed with Public Sector Digital Services](https://www.servicenow.com/docs/84ziQYODgqGZXfvro8usYw "The Public Sector Digital Services application uses roles to provide access to information, identify internal and external users, and establish different types of relationships between users. These roles control access to public sector data through UI-based features such as forms and lists.").
* **[Roles installed with Public Sector Digital Services](https://www.servicenow.com/docs/84ziQYODgqGZXfvro8usYw)**   
  The Public Sector Digital Services application uses roles to provide access to information, identify internal and external users, and establish different types of relationships between users. These roles control access to public sector data through UI-based features such as forms and lists.
* **[Properties installed with Public Sector Digital Services](https://www.servicenow.com/docs/ad~Z_PPQI21XVcxzyJTmTA)**   
  Use the system properties that are added with the activation of the Public Sector Digital Services application to configure access control to application data.
* **[Plugins installed with Public Sector Digital Services Applications](https://www.servicenow.com/docs/zp8mBa9kRKxnadB1b378xA)**   
  These plugins are automatically installed with the following Public Sector Digital Services applications, if they aren't already active.