---
sourceDocument: Australia Public Sector
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/government-industry

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Public Sector

ft:clusterId :

    - gvin

bundleId :

    - gvin

workflow :

    - Customer and Industry


---

# Create custom merit scoring framework

# Create a custom Merit Review scoring framework for a Grant Program in the Reviewer Service Portal {#ariaid-title1}

Release version: Australia  
Updated March 18, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read  
Start scoring grant proposals based on your agency's preferences by creating a custom scoring framework.

## About this task

Scoring frameworks provide a structured method to evaluate and prioritize initiatives, projects, and demands based on predefined criteria. This allows merit reviewers to score applications based on the consistent
criteria.

## Before you begin

Role required: admin, sn_svc_appl_pgm_mg.scoring_framework_writer, sn_svc_appl_pgm_mg.scoring_framework_attribute_writer

Ensure the scope is set to Service Applicant Program Management.

## Procedure

1. Navigate to AllStrategic PlanningScoring Frameworks.
2. Select New.
3. Enter a name of your scoring framework in the Name field.
4. Enter the details of your scoring framework in the Description field.
5. Select the checkbox next to Active to make the framework available for use with the Reviewer service portal.
6. Select Submit.
{#psds-config-gmp-create-scoring-framework__steps_s4j_bzd_53c}

## What to do next

[Create a merit review scoring framework attribute](https://www.servicenow.com/docs/M29ILu2MLlBgok0RSv3zeg#psds-config-gmp-scoring-framework-attr "Add attributes within your scoring framework.")

## Create merit review scoring framework attributes for a Grant Program in the Reviewer Service Portal {#ariaid-title2}

Add attributes within your scoring framework.

### About this task

The following attribute types can be added to a scoring framework:

* Choice: For attributes with predefined values (such as high, medium, or low)
* Decimal: For attributes with number ranges and min/max values
* Integer: For attributes with number ranges and min/max values
* String: For the weighted calculation of all attributes

### Before you begin

Role required: admin

### Procedure

1. Navigate to AllStrategic PlanningScoring Frameworks.
2. From the Scoring Frameworks list, select a framework for which you want to add the Scoring Framework Attributes.
3. Select New, from the Scoring Framework Attributes related list.
4. On the form, fill in the fields.  
   {#psds-config-gmp-scoring-framework-attr__table_lsc_slc_syb__entry__2}

   | Field | Description |
   |-|-|
   | Label | Name that defines the scoring Framework. |
   | Type | Type of the label, such as integer, choice, star, and so on. |
   | Description | Details of the Scoring Framework. |
   [Table 1. Scoring Framework Attribute form]

   {#psds-config-gmp-scoring-framework-attr__table_lsc_slc_syb}  
   Tip:  
   If you want to add a choice type scoring attribute, you must have selected Decimal or Integer in the Type field, and Choice in the Display type field.

   To add a choice-list attribute:
   1. In the Choices related list, select New.
   {#psds-config-gmp-scoring-framework-attr__substeps_qnj_xxd_53c}
5. Select Submit.
6. Repeat this procedure until all Scoring Framework Attributes have been added.  
   Note:  
   Every scoring framework can only have one final score. Select the checkbox for the final score attribute for only one attribute.
{#psds-config-gmp-scoring-framework-attr__steps_j5b_3xd_53c}

### What to do next

[Create a final score attribute for the merit review scoring framework](https://www.servicenow.com/docs/M29ILu2MLlBgok0RSv3zeg#psds-config-gmp-scoring-framework-fnl "Add attributes within your scoring framework.")

## Create a final score attribute for the merit review scoring framework {#ariaid-title3}

Add attributes within your scoring framework.

### Before you begin

Role required: admin

### Procedure

1. Navigate to AllStrategic PlanningScoring Frameworks.
2. From the Scoring Frameworks list, select a framework for which you want to add the final score attribute.
3. Select New, from the Scoring Framework Attributes related list.
4. On the form, fill in the fields.  
   {#psds-config-gmp-scoring-framework-fnl__table_lsc_slc_syb__entry__2}

   | Field | Description |
   |-|-|
   | Label | Name that defines your Scoring Framework's final score. Enter Final Score. |
   | Type | Type of the label, such as choice, decimal, integer, or string. |
   | Description | Details of the Scoring Framework attribute. |
   [Table 2. Scoring Framework Attribute form]

   {#psds-config-gmp-scoring-framework-fnl__table_lsc_slc_syb}
5. Select the Final score option to mark this attribute as the final score attribute of your Scoring Framework.
6. Select the Active option to mark this attribute available for use with your Scoring Framework.
7. Select the Calculated Value tab and add a formula to derive the value of the final score attribute  
   This formula should be based only on the scoring attributes of your scoring framework.
8. Select Update.
{#psds-config-gmp-scoring-framework-fnl__steps_qjd_5yd_53c}

### What to do next

[Configure a merit review scoring rubric for a grants proposal](https://www.servicenow.com/docs/WhiB2udF8hr~IL~mFMPgtw "Create a knowledge article containing information on how merit reviewers are to score the proposals, known as a rubric.")

*[\>]: and then