---
sourceDocument: Australia Public Sector
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/government-industry

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Public Sector

ft:clusterId :

    - gvin

bundleId :

    - gvin

workflow :

    - Customer and Industry


---

# Configure custom internal program team roles

# Configure custom internal program team roles {#ariaid-title1}

Release version: Australia  
Updated April 30, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
By default, five internal program team personas are included as part of the Grants Management application: Approver, Collaborator, Observer, Program Co-lead, and Program Lead. Set up new roles in the internal program team
activity.

## Before you begin

Role required: admin

## Procedure

1. From the navigation menu, search and open Resource Roles and select New.
2. Enter the name of the internal program team role you want to add, specify the hourly rate, and select Submit.
3. From the navigation menu, search for and select Client scripts, and open the NameRoleView Field labels/attributes record.
4. In the Messages field, enter the name of the role that was added, and add a line in the script to include the option.  

## Result

The new role will appear in the dropdown to be selected during the internal program team activity. To configure read/write access for these roles, see [Configure read/write access roles for the Grants Management internal program team](https://www.servicenow.com/docs/qBwG_ICwuI8gdxgsIIQ~eg "In a Grant Program, certain access is granted to each Internal Program Team user on a case-by-case basis. As an admin, you can delegate read/write access to users within internal teams by mapping specific roles to read/write access.").