---
sourceDocument: Australia Public Sector
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/government-industry

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Public Sector

ft:clusterId :

    - gvin

bundleId :

    - gvin

workflow :

    - Customer and Industry


---

# Configure relationship types for an entity record

# Configure relationship types for an entity record in Investigative Case Management {#ariaid-title1}

Release version: Australia  
Updated March 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
As an admin, you can add or remove relationship types used to classify the relationship between two entities in a case.

## About this task

For more information about relating entities to a case, see [Add entities to an investigative case](https://www.servicenow.com/docs/s8BnguC9O2v0fgjgNWAnuA#psds-using-icm-add-entities "Add an associated entity to an investigative case for increased tracking and traceability surrounding all assets related to the case.").

## Before you begin

Role required: admin

## Procedure

1. Navigate to AllTask RelationshipsRelationship Types.
2. Select New.
3. On the form, fill in the fields.
4. Select Submit.

## Result

The relationship type definition is now created, and will display in the relationship type dropdown menu when an investigator moves to associate an entity to a case, or an entity to an entity.

## What to do next

An investigator can use this relationship type to define the relationship between an entity record and a case, or between two entities. For more information on how to link entities to a case, see [Associate and link evidence to entities](https://www.servicenow.com/docs/Jg2iUSa6VC_vIM55q72p6g "Link associated evidence records to other entities within a case created in the Investigative Case Management application workspace. All evidence records available in the master index can be linked to an entity."). For more information on how to link entities to each other, see [Associate and link multiple entities](https://www.servicenow.com/docs/1maObQ7QEo0aNbjfOTyCSA "Add associated entities to each other within a case created in the Investigative Case Management application workspace. All entities available in the ICM master index can be linked together.").

*[\>]: and then