---
sourceDocument: Australia Public Sector
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/government-industry

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Public Sector

ft:clusterId :

    - gvin

bundleId :

    - gvin

workflow :

    - Customer and Industry


---

# Foundation

# Configure Investigative Case Management {#ariaid-title1}

Configure the foundational details for Investigative Case Management.
**Related concepts**   

* [Assign user personas, roles, groups, and responsibilities in Investigative Case Management](https://www.servicenow.com/docs/TzNYJpKl_Df~nU5PZHCKIA "By default, Investigative Case Management comes with roles, personas, and responsibilities that can be assigned to existing users on the platform.")
* [Investigative Case Management Personas](https://www.servicenow.com/docs/qSk6PBobl_dkSIGt70JxPw "Understand the key personas involved in Investigative Case Management and their responsibilities in supporting investigations and operations.")  
**Related tasks**   

* [Configuring Investigative Case Management responsibility definitions](https://www.servicenow.com/docs/HbBzLEcNx_1a48ifGrRXfQ "Configure responsibilities within a case, such as Crime Lab Technician, that can be assigned to users at the case level.")