---
sourceDocument: Australia Public Sector
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/government-industry

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Public Sector

ft:clusterId :

    - gvin

bundleId :

    - gvin

workflow :

    - Customer and Industry


---

# Modify case classification codes

# Modify case classification codes {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Create and modify case classification codes and titles to organize and categorize the investigation types your agency handles.

## About this task

When you select a classification code for a case, you can use the pre-defined case type classifications, or create your own. By default, the workspace provides the following generic classification titles and codes that correspond to different investigative case types:

* 13A, Aggravated Assault
* 23H, All Other Larceny
* 290, Destruction of Property
* 90D, Driving Under Influence
* 35A, Drug/Narcotic Violations
* 280, Embezzlement
* 26B, Fraud - Credit Card/ATM
* 26A, Fraud - False Pretenses
* 26C, Fraud - Impersonation
* 26F, Identity Theft
* 23D, Larceny - From Building
* 23A, Larceny - Pocket-picking
* 23B, Larceny - Purse-snatching
* 23C, Larceny - Shoplifting
* 90F, Weapon Law Violations
{#psds-config-icm-modify-classif-codes__ul_mcx_fkv_v3c} You can modify these existing classification codes into custom ones that more closely correspond to that of your investigative organization, or you can create new ones.

## Before you begin

Role required: admin

## Procedure

1. Navigate to the Public Sector Workspace and select Investigative ClassificationsAll.
2. Select the classification title you want to edit, or select New.
3. On the form, fill in or update the fields with the desired classification code and title.  
4. Select Save.

## Result

The updated classification code or title should now appear in the dropdown menu when an investigator creates a new case.

*[\>]: and then