---
sourceDocument: Australia Public Sector
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/government-industry

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Public Sector

ft:clusterId :

    - gvin

bundleId :

    - gvin

workflow :

    - Customer and Industry


---

# Service Request

# Public Sector Digital Services Service Request Playbook Data Model {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
This section outlines the Service Request Playbook data model and the tables installed with the Service Request application.

The following logical diagram shows the tables and their relationships within the Service Request data model.
Figure 1. Service Request Data Model
* **[Tables installed with Service Request Administration](https://www.servicenow.com/docs/jx1v51ZEU1PSqpK7HA7tUw)**   
  This section describes the tables installed with the Service Request Administration application and shows how they store and manage information.