---
sourceDocument: Australia Public Sector
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/government-industry

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Public Sector

ft:clusterId :

    - gvin

bundleId :

    - gvin

workflow :

    - Customer and Industry


---

# Case details form

# Investigative Case Management case details form {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The Investigative Case Management case details form help an investigator capture the preliminary information for an investigative case.
{#psds-icm-ref-case-form__table_rv3_t11_n3c__entry__2}

| Field | Description |
|-|-|
| Classification Code | Classification Code of the case. |
| Case Title | Title of the case. |
| Case Summary | Summary of the case. |
| Source From | Where the case originated from. |
| Source Description | Description of where the case originated from. |
| Assigned office | The agency office to which the case is assigned and being investigated by. Auto-populated based off the logged-in user. |
| Originating office | The agency office where the case originated. Auto-populated based off the logged-in user. |
| Division group | Division group of the agency handling the case. |
| Case initiated by | Name or type of individual that the case was initiated by. |
| Supervisory Reviewer | Supervisory Agent assigned to review the case. |
| Investigative Feasibility | Investigative Feasibility of the case. |
| Priority | Priority of the case. |
| Investigation level | Investigation level of the case. |
[Table 1. Case details form]

{#psds-icm-ref-case-form__table_rv3_t11_n3c}