---
sourceDocument: Australia Public Sector
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/government-industry

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Public Sector

ft:clusterId :

    - gvin

bundleId :

    - gvin

workflow :

    - Customer and Industry


---

# Activate remote catalog item entitlements

# Activate remote catalog item entitlements for Service Exchange Consumers {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Create an entitlement for a remote catalog item/record producer so that the associated service will be displayed in the constituent(s) Government Service Portal catalog for use. You can entitle content explicitly to a single constituent, or to multiple constituents in designated groups.

## Before you begin

Role required: admin

## Procedure

1. Navigate to AllService Bridge ConsumerProvider Connections.
2. Selecting the record number in the Number column to open the Provider connection record.
3. In the Remote record producers related table, select the remote record producer (RRP) you want to activate.
4. On the Remote record producer page, select Activate to activate the entitlement.
5. **Optional:** Select the Remote task definition tab and select a remote task definition that you want to activate.  
   For information on how to utilize remote task definitions to create task assignments between constituent and agency provider instances, see [Create remote task definitions in Service Exchange for Providers in Public Sector Digital Services](https://www.servicenow.com/docs/VcvsOjWdmGCKUcvsJTjaRw "As a government agency provider, you can create remote task definitions that trigger the assignment of remote task(s) to your constituent. Remote tasks originate in the agency provider instance (where they auto-create an associated government case record), and are pushed to your constituent through the Government Service Portal, enabling both provider and consumer to keep case records and details in sync.").
6. In the Remote task definition page, select Activate to activate the entitlement.

## Result

The remote record producer is now added to the configured catalog and is visible on the consumer instance, the Government Service Portal.

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