---
sourceDocument: Australia Public Sector
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/government-industry

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Public Sector

ft:clusterId :

    - gvin

bundleId :

    - gvin

workflow :

    - Customer and Industry


---

# Assign security classifications to evidence

# Configure the security classification of an evidence record in Investigative Case Management {#ariaid-title1}

Release version: Australia  
Updated March 13, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
You can change and configure the security classification of an evidence record for labeling
purposes.

## Before you begin

Role required: icm.investigator, supervisory_agent, admin

## About this task

Note:  
A user without write access to evidence cannot create a Chain of Custody log.

Investigative Case Management Evidence Management allows investigators and supervisory agents to delegate access to individual evidence items. An evidence record can have the following security classifications:  
{#psds-using-icm-evidence-classification__table_s4x_rd2_43c__entry__2}

| Classification | Access Level |
|-|-|
| Public |   |
| Internal Use Only |   |
| Confidential | * Investigator assigned to the case * Supervisory Agent * Special Agent in Charge {#psds-using-icm-evidence-classification__ul_yct_vf2_43c} |
| Restricted | * Investigator assigned to the case * Supervisory Agent * Special Agent in Charge {#psds-using-icm-evidence-classification__ul_igm_xf2_43c} |
| Law enforcement sensitive (LES) |   |
| Privileged |   |
| Personally Identifiable Information (PII) |   |
| Protected Health Information (PHI) |   |
| Classified Confidential  | Special Agent in Charge |
| Classified Secret  | Special Agent in Charge |
| Classified Top Secret  | Special Agent in Charge |
| For Official Use Only (FOUO) |   |
| Evidence Under Seal  | Admin |
[Table 1. Evidence Management Security Classifications]

{#psds-using-icm-evidence-classification__table_s4x_rd2_43c} .

## Procedure

1. Navigate to the Public Sector Workspace and select My active cases.  
   Alternatively, you can select a case using the Public Sector Workspace Lists menu by selecting ListsInvestigative CasesAll and selecting the case.
2. Select the case you wish to update the evidence security classification for.  
   You can only edit the security classification for one evidence record at a time.
3. Select the Evidence tab, and select the evidence record you wish to update the evidence security classification for.
4. In the Security Classification dropdown, select one of the following:  
   * Public
   * Internal Use Only
   * Confidential
   * Restricted
   * Law enforcement sensitive (LES)
   * Privileged
   * Personally Identifiable Information (PII)
   * Protected Health Information (PHI)
   * Classified Confidential
   * Classified Secret
   * Classified Top Secret
   * For Official Use Only (FOUO)
   * Evidence Under Seal
   {#psds-using-icm-evidence-classification__ul_gks_r32_43c}
5. Select whether or not you need to restrict access to the evidence record.
6. Select Save.
{#psds-using-icm-evidence-classification__steps_gxg_syc_43c}

*[\>]: and then