---
sourceDocument: Australia Healthcare and Life Sciences
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/healthcare-life-sciences

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Configure Care Team Mobile

# Configure Care Team Mobile {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Set up the Care Team Mobile application.

## Configuration overview {#care-team-mobile-configuring__cf-config-parent-checklist}

1. [Activate Care Team Mobile](https://www.servicenow.com/docs/zcwla9m5sESPEJh5G_c3Vg "Activate the Care Team Mobile plugin [com.sn_cto_mobile] if you have the admin role. This plugin includes demo data and activates related plugins if they aren’t already active.")

   Activate the Care Team Mobile plugin \[com.sn_cto_mobile\] if you have the admin role. This plugin includes demo data and activates related plugins if they aren't already active.
2. [Assign roles for Care Team Mobile users](https://www.servicenow.com/docs/J6IdKZsluhI4G64ci7nc7g "User access for Care Team Mobile is granted when you have been assigned the sn_hco.care_team_member role.")

   User access for Care Team Mobile is based on whether users have been assigned the Team Member or Team Manager role.
3. [Enable Push Notifications for Care Team Mobile](https://www.servicenow.com/docs/x12xxDzw2f4KQxD2N7DyYQ "Push notifications for Care Team Mobile must be enabled manually.")

   Push notifications for Care Team Mobile must be enabled manually.
{#care-team-mobile-configuring__cf-config-parent-tasks-ol}