---
sourceDocument: Australia Healthcare and Life Sciences
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/healthcare-life-sciences

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Care Team Portal

# Care Team Portal {#ariaid-title1}

Release version: Australia  
Updated May 27, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The Care Team Portal centralizes operational issue reporting for care teams, allowing them to create and track requests for IT, Biomed, Facilities, and Environmental Services support without leaving their clinical workflow.

## Get started {#care-team-portal-landing__cf-app-landing-get-started}

|-|-|-|
| [ExploreLearn how care teams use the Care Team Portal to report and track operational requests.](https://www.servicenow.com/docs/vG~ZRQhmROP2PiLXtgW~aA "Learn how the Care Team Portal centralizes operational issue reporting for care teams and integrates with the support departments that resolve those issues.") | [ConfigureEmbed the Care Team Portal in Epic Hyperspace via Hyperdrive and configure SMART on FHIR authentication.](https://www.servicenow.com/docs/Yzv0adNFplPwIQn~AwNlIA "Set up the Care Team Portal, including embedding it in Epic Hyperspace via Hyperdrive with SMART on FHIR authentication.") | [NavigateCreate operational support requests and manage your teams from the Care Team Portal.](https://www.servicenow.com/docs/M1Bw8N~bXu9QtV3fh5efgg "Use the Care Team Portal to create and track service requests, manage your teams, and review knowledge base articles.") |
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{#care-team-portal-landing__table_ctp_landing_cards}