---
sourceDocument: Australia Healthcare and Life Sciences
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/healthcare-life-sciences

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Navigate

# Using Care Team Portal {#ariaid-title1}

Release version: Australia  
Updated May 27, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use the Care Team Portal to create and track service requests, manage your teams, and review knowledge base articles.
The following topics describe the day-to-day tasks care team members perform inside the Care Team Portal, including creating support requests, tracking in-flight work, managing team membership, and finding knowledge articles.