---
sourceDocument: Australia Healthcare and Life Sciences
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/healthcare-life-sciences

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Care teams stage

# Input team details into the Care team activities playbook {#ariaid-title1}

Release version: Australia  
Updated August 31, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Complete the Care teams playbook stage in the Care team activities playbook.

## Before you begin

Role required: sn_cto.loc_support_agent and sn_hco_orc.plan_author

## Procedure

1. In the Care team activities playbook, navigate to the Care teams stage.
2. Use the selector to view the list of applicable care teams and check one or more eligible teams or units.  
   Note:  
   Only teams and units eligible for this plan are shown. Use Add all to add all eligible teams to this plan.
3. Select Save.  
   The plan generates a Care team case and associated Care team tasks for each selected team or unit.

## What to do next

[Enter Schedule details in the Care team activities playbook](https://www.servicenow.com/docs/0ASNUdHki3tqntHsd9aC3w "Complete the Schedule playbook stage in the Care team activities playbook.")