---
sourceDocument: Australia Healthcare and Life Sciences
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/healthcare-life-sciences

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Care team case stage

# Input Care team case details into the Care team activities playbook {#ariaid-title1}

Release version: Australia  
Updated August 31, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Complete the Care team case playbook stage in the Care team activities playbook.

## Before you begin

Role required: sn_cto.loc_support_agent and sn_hco_orc.plan_author

## Procedure

1. In the Care team activities playbook, navigate to the Care team case stage.
2. Provide a Short description.
3. Set the Priority.
4. Enter a detailed description.
5. Select Save \& continue.

## What to do next

[Input Care team task details into the Care team activities playbook](https://www.servicenow.com/docs/D0KyiHX9eFV_jL2S~2RSPg "Complete the Care team task playbook stage in the Care team activities playbook.")