---
sourceDocument: Australia Healthcare and Life Sciences
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/healthcare-life-sciences

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Care team task stage

# Input Care team task details into the Care team activities playbook {#ariaid-title1}

Release version: Australia  
Updated August 31, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Complete the Care team task playbook stage in the Care team activities playbook.

## Before you begin

Role required: sn_cto.loc_support_agent and sn_hco_orc.plan_author

## Procedure

1. In the Care team activities playbook, navigate to the Care team task stage.
2. Enter a Task name.
3. Provide Instructions for the agent who will complete the task.
4. Assign an Owner for the task.
5. Describe the Expected outcome for the task.
6. If needed, select an existing smart assessment or create a new one, and optionally define conditional execution rules so the assessment only appears when specified conditions are met.  
   For more information, see [Smart assessments in Care Team Work Management](https://www.servicenow.com/docs/T6yTEWmwtnfjgBTB~PVNMw "Smart assessments are structured, repeatable questionnaires that care team agents complete as part of a care team task. They capture standardized evidence — such as room inspections, equipment checks, or readiness surveys. Results can be reviewed, compared, and reported on across a unit, an organization, or an entire hospital.").
7. If required, select +Add to add an additional task.
8. Select Continue.

## What to do next

[Input team details into the Care team activities playbook](https://www.servicenow.com/docs/TdIuslogCSv0oiCQx8elHQ "Complete the Care teams playbook stage in the Care team activities playbook.")