---
sourceDocument: Australia Healthcare and Life Sciences
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/healthcare-life-sciences

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Care team case stage

# Input Care team case details into the Operational Rounding playbook {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Complete the Care team case playbook stage in the Operational rounding playbook.

## Before you begin

Role required: sn_hco_orc.loc_support_agent or sn_hco_orc.plan author

## Procedure

1. In the Operational rounding playbook, navigate to the Care team case stage.
2. Provide a Short description.  
   For example, "Conduct safety assessment in your unit".
3. Set the Priority.
4. Enter a detailed description.
5. Select Save \& continue.

## What to do next

[Complete Care team task details in Operational Rounding](https://www.servicenow.com/docs/xjk~8f2Y8b0F8XHi1nzXpw "Complete the Care team task playbook stage in the Operational rounding playbook.")