---
sourceDocument: Australia Healthcare and Life Sciences
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/healthcare-life-sciences

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Orchestration case stage

# Input Orchestration case details into the Operational Rounding playbook {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Complete the Orchestration case playbook stage in the Operational rounding playbook.

## Before you begin

Role required: sn_hco_orc.loc_support_agent or sn_hco_orc.plan author

## Procedure

1. In the Operational rounding playbook, navigate to the Orchestraion case stage.
2. Fill in the following fields.  
   {#ctwm-op-orc-case__table_hch_v4t_m3c__entry__2}

   | Field | Description |
   |-|-|
   | Short description | A short description of this healthcare orchestration case. For example, Quarterly safety audits. |
   | Priority | The priority level of this healthcare orchestration case. Choices are: * 1 - Critical * 2 - High * 3 - Medium * 4 - Low {#ctwm-op-orc-case__ul_e4q_bpt_m3c} |
   | Service definition | For example, Care team safety assessment. For example, Care team safety assessment. |
   | Requesting organization | The healthcare organization associated with this healthcare orchestration case requestor. |
   | Requested by | The healthcare organization associated with this healthcare orchestration case requestor. |
   | Supporting organization | The organization responsible for fulfilment. |
   | Assignment group | The assignment group associated with this healthcare orchestration case. |
   | Assigned to | The assignment group associated with this healthcare orchestration case. |
   | Description | A detailed description of the work being requested. |
   [ ]

   {#ctwm-op-orc-case__table_hch_v4t_m3c}
3. Select Continue.

## What to do next

[Input Orchestration task details into the Operational Rounding playbook](https://www.servicenow.com/docs/WxgfEIy9sZgeUq8DeAfv_g "Complete the Orchestration task playbook stage in the Operational rounding playbook.")