---
sourceDocument: Australia Healthcare and Life Sciences
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/healthcare-life-sciences

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Set up the request definition

# Configure the request definition for your healthcare case type {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Configure the HCLS Case request definition to support the newly created healthcare case type.

## Before you begin

Role required: admin

Set your scope to EMR Help.

## About this task

## Procedure

1. Navigate to AllEMR HelpAdministrationRequest Definitions.
2. Open the HCLS Case \[sn_hcls_case_request\] definition.
3. Set the Task type field to your new healthcare case type.  
   For example, EMR Case.
4. Click Update.

## Result

You have configured the HCLS Case request definition to support your healthcare case type.

## What to do next

[Configure the healthcare record page to support your custom healthcare case type](https://www.servicenow.com/docs/vTYofzGW1OklZHVjRbjmyg "Configure the healthcare record page in Workspace to include your custom case type to display EMR session information.").

*[\>]: and then