---
sourceDocument: Australia Healthcare and Life Sciences
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/healthcare-life-sciences

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Create service requests

# Creating service requests in Care Team Operations for Biomed {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use the Care Team Portal to report medical device issues or request other biomed support.
* [Report a medical device issue with Care Team Operations for Biomed](https://www.servicenow.com/docs/~UN1IE_KuEhfsO_Akz4tAw "Report any issue with a medical device issue using the Report a medical device issue catalog item from the Care Team Operations portal.")

  Report any issue with a medical device issue using the Report a medical device issue catalog item from the Care Team Operations portal.
* [Request other biomed service with Care Team Operations for Biomed](https://www.servicenow.com/docs/aRUqXDXPRJ3iberL0hvgNA "Request non-medical device issue biomed service using the Request other biomed service catalog item from the Care Team Portal.")

  Request non-medical device issue biomed service using the Request other biomed service catalog item from the Care Team Portal.
{#requesting-cto-biomed__cf-using-parent-steps-ul}