---
sourceDocument: Australia Healthcare and Life Sciences
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/healthcare-life-sciences

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Search existing appointments

# Search existing appointments {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Search for an existing appointment on behalf of the consumer user.

## Before you begin

Role required: sn_vaccine_sm.clinician

## Procedure

1. Navigate to AllVaccine Administration ManagementAgentSearch Assist.
2. Select Appointment.
3. Search for the vaccination appointments using the appointment code or contact.
4. Click Search.  
   If the vaccination record exists, you can find it under Vaccination Tasks.  
   Note:  
   As a clinician or as a vaccine agent, you can search for an existing appointment using the contact filter only for consumer users and not for internal users. If you want to search for an existing appointment for an internal user, you must navigate to Vaccination Tasks and filter the list by the user name.

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