---
sourceDocument: Australia Healthcare and Life Sciences
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/healthcare-life-sciences

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Use Vaccine Administration Management

# Using Vaccine Administration Management {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Learn how users, clinicians, and provider admins use Vaccine Administration Management.
* [Use the Patient Portal to register for a vaccination program](https://www.servicenow.com/docs/kSuctBuWziPcjzdrvUjBNA "As a user with the sn_vaccine_sm.user role, you can register for a vaccination program, provide your personal information, schedule and manage your vaccination appointments, provide health updates, and more, all from within a single, self-service portal.")
* [Use Clinician Portal to find and manage vaccination appointments for users](https://www.servicenow.com/docs/24kP5okH7_~ivkt4TTVWQQ "As a user with the sn_vaccine_sm.clinician role, you can find vaccination appointments for users, view all of their upcoming appointments for a particular location, view, and work on a vaccination record, mark an appointment as a no-show, cancel an appointment, and more, all from within a single portal.")
* [Vaccine Administration Management dashboard](https://www.servicenow.com/docs/Ee0CzzPE8qqM7gOwrMf_Ng "Use the Vaccine Administration Management dashboard to view vaccine appointments by day, week, and month. You can view scheduled, completed, and no-show appointments, as well as filter appointments by the vaccine center, date, method, and clinician.")
* [Manage user appointments as a clinician or a vaccine agent](https://www.servicenow.com/docs/b_wfp~9BgS~rfU84qV2aLQ "Manage user appointments as a clinician or as a vaccine agent for creating consumer users, booking vaccination appointments, and choosing a desired slot. To manage user appointments better, some additional configurations are performed for the vaccine agent.")
{#using-vaccine-administration-management__ul_lsl_zpd_h2c}
* **[Use the Patient Portal to register for a vaccination program](https://www.servicenow.com/docs/kSuctBuWziPcjzdrvUjBNA)**   
  As a user with the sn_vaccine_sm.user role, you can register for a vaccination program, provide your personal information, schedule and manage your vaccination appointments, provide health updates, and more, all from within a single, self-service portal.
* **[Use Clinician Portal to find and manage vaccination appointments for users](https://www.servicenow.com/docs/24kP5okH7_~ivkt4TTVWQQ)**   
  As a user with the sn_vaccine_sm.clinician role, you can find vaccination appointments for users, view all of their upcoming appointments for a particular location, view, and work on a vaccination record, mark an appointment as a no-show, cancel an appointment, and more, all from within a single portal.
* **[Vaccine Administration Management dashboard](https://www.servicenow.com/docs/Ee0CzzPE8qqM7gOwrMf_Ng)**   
  Use the Vaccine Administration Management dashboard to view vaccine appointments by day, week, and month. You can view scheduled, completed, and no-show appointments, as well as filter appointments by the vaccine center, date, method, and clinician.
* **[Manage user appointments as a clinician or a vaccine agent](https://www.servicenow.com/docs/b_wfp~9BgS~rfU84qV2aLQ)**   
  Manage user appointments as a clinician or as a vaccine agent for creating consumer users, booking vaccination appointments, and choosing a desired slot. To manage user appointments better, some additional configurations are performed for the vaccine agent.