---
sourceDocument: Australia Impact
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/impact

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Impact

ft:clusterId :

    - ipact

bundleId :

    - ipact


---

# Initiatives catalog

# Initiatives catalog {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
This is a complete catalog of Impact initiatives.
Refer to [Impact packages](https://www.servicenow.com/docs/eCaoimjTPIkzCfWxhoV9Ig "ServiceNow Impact is available in core packages, Guided and Total, with optional add-on packages to extend your entitlements.") for additional information on initiative consumption.

|-|-|-|
| [Access to Expertise Seek feature guidance and the most effective path forward provided by subject matter experts.](https://www.servicenow.com/docs/vjgp8Se78viowjlcmO25BQ "The Access to Expertise Initiative connects Impact customers to ServiceNow subject matter experts via personalized virtual coaching sessions.") | [Getting started with Developer SupportKnow about the Developer Support offering and identification of named contacts for requesting Developer Support.](https://www.servicenow.com/docs/1YmDztx_s8JRx5JiXx2ppA "Get Started with Developer Support is an Impact Initiative that facilitates the understanding of the Developer Support offering and identification of named contacts for requesting Developer Support.") | [Preventive CareA premium, engineer-led diagnostic of instance performance executed quarterly.](https://www.servicenow.com/docs/~YA1HURw_BByIQOHxEvNSQ "Preventive Care is a premium, engineer-led diagnostic of instance performance executed on a regular cadence and available as an add-on package to all ServiceNow Impact customers.") |
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