---
sourceDocument: Australia Workflow Data Fabric
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/integrate-applications

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Workflow Data Fabric

ft:clusterId :

    - crint

bundleId :

    - crint

workflow :

    - Creator


---

# Create an agent for Task Mining requests

# Create an agent for Task Mining requests {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Create an automation request agent to efficiently manage the tasks of the Task Mining automation request without manual intervention.

## Before you begin

Role required: sn_ac.automation_admin, sn_ac.automation_technical_user

## Limitations and requirements {#create-agent__section_considerations}

Consider the following when using this feature:

* Only requests created from Task Mining are supported. For more information, see [Integration with Automation Center](https://www.servicenow.com/docs/access?context=integration-with-automation-center&version=australia&pubname=australia-now-intelligence&ft:locale=en-US).
* User task step summarization skill must be activated and the automation request must be in In progress state. For more information about the skill, see [Activate skills for ServiceNow Otto for Automation Center](https://www.servicenow.com/docs/Zzdp7YXh0n40uv2aV1k0oQ "Activate the skills available for ServiceNow Otto for Automation Center to work with ease and reduce manual effort in creating automation requests and exploring automations.").
{#create-agent__ul_aqk_rhz_rjc}

## Procedure

1. Navigate to WorkspacesAutomation Center workspace.
2. Select the list icon (![list icon]()).
3. Open an automation request.  
   Verify that you have repeatable steps documented in the Details Sequence of Steps section of the form. This confirms that the agent can perform the tasks. If the steps are either missing or not
   appropriate, then an error message is displayed.

4. Select Create agent from the options at the top.  
   Note:  
   The Create agent option is available only if the User task step summarization skill is activated and the automation request is in In progress state.

   The Choose destination instance dialog box is displayed.

5. Choose an instance to create the agent in, and select Continue.  
   You can select the current instance or any other instance. Verify that the instance you choose has Automation Center installed.

   To configure an instance, set the connection alias for the AC Agent Enablement connection alias. For information on configuring an instance, see [Create a Connection \& Credential alias](https://www.servicenow.com/docs/access?context=connection-alias&version=australia&pubname=australia-platform-security&ft:locale=en-US).

   A summary of the agent that is in progress is displayed.
6. Select Create agent in AI studio after reviewing the content.  
   For the detailed procedure to create an agent in AI Agent Studio, see [Create an AI agent](https://www.servicenow.com/docs/access?context=configure-next-best-action-agent&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US).

   The agent is created for the automation request.
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