---
sourceDocument: Australia Workflow Data Fabric
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/integrate-applications

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Workflow Data Fabric

ft:clusterId :

    - crint

bundleId :

    - crint

workflow :

    - Creator


---

# Default criteria

# Default criteria {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
ServiceNow Spotlight is available with default criteria. Each
field provides a score based on the default criteria.

The default ServiceNow Spotlight criteria are given in the following
tables.
{#default-spotlight-criteria__table_tzr_hcb_rvb__entry__2}

| Criteria | Score |
|-|-|
| Greater than 5000 | 500 |
| Greater than 2500, and less than 5000 | 150 |
| Greater than 0, and less than 2500 | 30 |
[Table 1. Actual cost per run]

{#default-spotlight-criteria__table_tzr_hcb_rvb} {#default-spotlight-criteria__table_ufn_cdb_rvb__entry__2}

| Criteria | Score |
|-|-|
| Greater than 500 | 500 |
| Greater than 250, and less than 500 | 60 |
| Greater than 0, and less than 250 | 25 |
[Table 2. Users benefited]

{#default-spotlight-criteria__table_ufn_cdb_rvb} {#default-spotlight-criteria__table_qdx_2db_rvb__entry__2}

| Criteria | Score |
|-|-|
| Critical | 1500 |
| High | 800 |
| Moderate | 45 |
| Low | 20 |
[Table 3. Priority]

{#default-spotlight-criteria__table_qdx_2db_rvb} {#default-spotlight-criteria__table_bjf_3db_rvb__entry__2}

| Criteria | Score |
|-|-|
| 76%-100% | 150 |
| 51%-75% | 100 |
| 26%-50% | 80 |
| 1%-25% | 40 |
[Table 4. Manual steps (%)]

{#default-spotlight-criteria__table_bjf_3db_rvb} {#default-spotlight-criteria__table_pmh_pdb_rvb__entry__2}

| Criteria | Score |
|-|-|
| 1-most critical | 750 |
| 2-somewhat critical | 450 |
| 3-ess critical | 80 |
| 4-not critical | 20 |
[Table 5. Business criticality declared]

{#default-spotlight-criteria__table_pmh_pdb_rvb}