---
sourceDocument: Australia Workflow Data Fabric
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/integrate-applications

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Workflow Data Fabric

ft:clusterId :

    - crint

bundleId :

    - crint

workflow :

    - Creator


---

# Configure a robot credential in RPA Hub for smart card

# Configure a robot credential in RPA Hub for smart card {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Create a robot credential so that the unattended robot can log in to a Windows machine that uses smart card for login and perform the automation.

## Before you begin

Ensure that the latest MSIs for Unattended Robot and Unattended Robot Login Agent (version 10.1.0) are installed.

Do this task only when you select the Process Type field as Unattended on the Bot process configuration form while you're creating a bot process. For more information, see [Configuring a bot process record in RPA Hub](https://www.servicenow.com/docs/hb2MAhKGRNGZmQ2HlgCy3A "In RPA Hub, you can create a bot process configuration record and assign assets to associate it with a bot process. Or you can just save the bot process configuration record, however it won't be associated to a bot process. It remains orphaned."), [Bot process configuration form in RPA Hub](https://www.servicenow.com/docs/sH~ti_LE8EuFUph5YNRPgw#bot-process-config-form "Use the Bot Process Configuration form to define the preliminary fields for a bot process record."), and [Bot Process form in RPA Hub](https://www.servicenow.com/docs/sxq9e8qhznUmwpOhyrBCGQ#bot-process-form "Use the Bot Process form to associate it to the bot process configuration and populate the remaining fields required for a bot process.").

External credentials are not supported for smart cards.

Role required: sn_rpa_fdn.rpa_developer, sn_rpa_fdn.rpa_release_manager, or sn_rpa_fdn.rpa_admin

## Procedure

1. Navigate to AllRobotic Process AutomationRPA Hub Workspace. {#configure-smart-card-auth-il__step_tly_dhj_lrb}
{#configure-smart-card-auth-il__step_tly_dhj_lrb}
2. Select the list icon (![List icon.]()). {#configure-smart-card-auth-il__step_o1d_2hj_lrb}
{#configure-smart-card-auth-il__step_o1d_2hj_lrb}
3. On the Lists tab, under Credential Management, select Robot Credentials.
4. Select New.
5. Provide a unique name for the robot credential.
6. From the Authentication Type field, select Smart Card.
7. In the Robot Username field, enter the user principle name (UPN) to be used by the robot.
8. In the Robot Password field, enter the smart card PIN to be used by the robot.
9. Select Save.

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