---
sourceDocument: Australia Workflow Data Fabric
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/integrate-applications

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Workflow Data Fabric

ft:clusterId :

    - crint

bundleId :

    - crint

workflow :

    - Creator


---

# Quote to Cash models

# Zero Copy Connector for ERP Quote to Cash content pack models {#ariaid-title1}

Release version: Australia  
Updated August 6, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The Zero Copy Connector for ERP (Enterprise Resource Planning) Quote to Cash content pack contains models that you might need when interacting with an SAP system.

## Quote to Cash content pack models {#erp-canvas-content-pack-sales-order-models__section_hsq_bpl_1fc}

{#erp-canvas-content-pack-sales-order-models__table_ilz_cpl_1fc__entry__4}

| Model name | Short description | Model type | Methods |
|-|-|-|-|
| Credit Memo Request | * Create: Create a credit memo request. * Update: Update credit memo request information. * Read: Retrieve details about a specific credit memo request. {#erp-canvas-content-pack-sales-order-models__ul_gcy_jjl_tfc} | ERP | RFC/BAPI |
| Credit Memo Request - List | Retrieve a list of credit memo requests. | ERP | RFC/BAPI |
| Customer Credit Limits | Retrieve a list of customer credit limits from an ECC system based on input parameters, such as customer or risk category. | ERP | RFC/BAPI |
| Customer Credit Limits | Retrieve a list of customer credit limits from an SAP S/4HANA system based on input parameters, such as business partner or credit segment. | ERP | RFC/BAPI |
| Customer Invoice | Retrieve a list of customer invoices. | ERP | RFC/BAPI |
| Customer Invoice - Header | Retrieve an overview of a customer invoice based on a billing document number. | Platform | OData V2 |
| Customer Invoice - Header | Retrieve an overview of a customer invoice based on a billing document number. | Platform | RFC/BAPI |
| Customer Invoice - Item | Retrieve detailed information about a customer invoice based on a billing document number. | Platform | OData V2 |
| Customer Invoice - Item | Retrieve detailed information about a customer invoice based on a billing document number. | Platform | RFC/BAPI |
| Outbound Deliveries | * Create: Create an outbound delivery document. * Read: Retrieve details about an outbound delivery based on a 10-digit delivery document number. {#erp-canvas-content-pack-sales-order-models__ul_gsk_j3b_sgc} | ERP | RFC/BAPI |
| Outbound Deliveries - List | Retrieve a list of outbound delivery documents. | ERP | RFC/BAPI |
| Sales Order | * Create: Create a sales order with one or more items. * Update: Update a sales order, such as adding or removing a delivery block. * Read: Retrieve sales order details based on a sales order number. {#erp-canvas-content-pack-sales-order-models__ul_pwf_zbh_5fc} | ERP | RFC/BAPI |
| Sales Order - Search by Customer | Search sales orders using a specific customer number. | ERP | RFC/BAPI |
| Sales Order - Search by Status | Search sales orders using a specific status, such as confirmed or billing block, on an ECC system. | ERP | RFC/BAPI |
| Sales Order - Search by Status | Search sales orders using a specific status, such as confirmed or billing block, on an SAP S/4HANA system. | ERP | RFC/BAPI |
| Service Notification - List | Retrieve a list of service notifications by customer. | ERP | RFC/BAPI |
[Table 1. Quote to Cash models and methods]

{#erp-canvas-content-pack-sales-order-models__table_ilz_cpl_1fc}