--- sourceDocument: Australia Workflow Data Fabric sourceDocumentLink: https://www.servicenow.com/docs/r/australia/integrate-applications Release : - australia ft:locale : - en-US ft:publication_title : - Australia Workflow Data Fabric ft:clusterId : - crint bundleId : - crint workflow : - Creator --- # Content packs # Accelerating SAP integrations with Zero Copy Connector for ERP content packs {#ariaid-title1} Release version: Australia Updated October 22, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Accelerating SAP integrations with Zero Copy Connector for ERP content packs Zero Copy Connector for ERP content packs provide predefined SAP models and process extensions designed to simplify and speed up SAP integrations within ServiceNow. These content packs enable developers, even those without deep SAP expertise, to build SAP-related use cases more efficiently by leveraging ready-made examples that can be copied and customized. Show full answer Show less ## Key Features * **Predefined SAP Models:** Models included in content packs appear with a **CP** prefix and serve as templates that can be copied and tailored to specific SAP integration needs. * **Process Extensions:** These are subflows that use one or more models and provide an abstraction layer to simplify SAP data interactions without requiring detailed SAP knowledge. They appear with an **ERP CP** prefix and can be copied and customized within Workflow Studio. * **Read-Only Examples:** Both models and process extensions in the content packs are read-only, ensuring the original templates remain intact while allowing edits on copied versions. * **Use Case Acceleration:** For example, a process extension like *ERP CP: Read Blocked Sales Orders* helps identify blocked sales orders without needing to know specific SAP field details, reducing dependency on SAP experts. ## Prerequisites and Installation * Zero Copy Connector for ERP must be installed on your ServiceNow instance. * A linked SAP system is required to pull data. * The user must have the `snerpintegration.erpadmin` role. * Content packs are available for installation from the ServiceNow Store. ## Practical Benefits By using Zero Copy Connector for ERP content packs, ServiceNow customers can: * Accelerate SAP integration projects by leveraging ready-to-use models and workflows. * Empower developers with limited SAP domain expertise to build integrations effectively. * Reduce integration complexity and reliance on SAP subject matter experts. * Create customized SAP integrations by copying and editing existing content pack components. Zero Copy Connector for ERP content packs provide predefined SAP models and process extensions that you can copy and customize, so that you can build SAP integrations without deep SAP expertise. ## Content packs {#erp-canvas-content-packs__section_rqg_pxn_52c} Note: Currently, content packs work only with SAP systems. Zero Copy Connector for ERP (Enterprise Resource Planning) content packs are sets of predefined models and process extensions that are useful examples for developers with little or no SAP domain knowledge. For example, you're integrating a ServiceNow application with SAP, but it's taking a long time because of the complexity of the SAP data. Content packs accelerate the work so that building use cases involving SAP data becomes a faster process that more developers can accomplish. After installing a content pack, the models it contains appear on the Zero Copy Connector for ERP models page with a prefix of CP. The process extensions in the content pack appear on the Subflows tab in Workflow Studio with a prefix of ERP CP. Content pack models and process extensions are examples. Use them as accelerators that can be tailored to your requirements. You can view the models and process extensions, but you can't edit them. If you see a model similar to the integration you're trying to create, copy the model, give it a unique name, and edit it as needed. If you find a process extension to use, copy, rename, and edit the models it contains as needed. ## Process extensions {#erp-canvas-content-packs__section_gnc_nbh_k3c} Process extensions are subflows that can use one or more models. Process extensions enable you to use a model without needing to understand the model details. The process extensions are another abstraction layer on top of the models inside the content pack to make the models easier to use. Process extensions in a content pack are read-only examples. To use a process extension, make a copy and edit it within Workflow Studio. For the steps to copy a process extension and add cloned models, see [Using Zero Copy Connector for ERP process extensions](https://www.servicenow.com/docs/U9h2RAP7Mpuk~LGoBR8dgA "Learn how to use the process extensions (subflows) in Zero Copy Connector for ERP (Enterprise Resource Planning) content packs. Content pack models and process extensions are examples."). As an example for how to use process extensions, consider a scenario where there is a model for reading a sales order. You want to determine the sales orders that are blocked, but you don't know the SAP field that indicates whether an order is blocked. Instead of researching to get the field name or asking the SAP experts in your organization, use the process extension named ERP CP: Read Blocked Sales Orders to do the work. A process extension can filter or add data when reading, using the model to find exactly what you are looking for based on the process extension description. So, in this example, instead of reading all sales orders, the process extension finds only the blocked sales orders. ## Content pack prerequisites {#erp-canvas-content-packs__section_utv_qxn_52c} You must have: * Zero Copy Connector for ERP installed * A linked SAP system from which to pull data * The sn_erp_integration.erp_admin role {#erp-canvas-content-packs__ul_fqn_qn4_52c} ## Installation from the ServiceNow Store {#erp-canvas-content-packs__section_uxq_g2b_z2c} For detailed information about buying and installing Zero Copy Connector for ERP content packs, see the [ServiceNow Store Help](https://store.servicenow.com/$appstore.do#!/store/helpcenter) page.